Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Prabhatt Sagar SHAMAN (MR)

Quatre Bornes,PL

Summary

Resourceful Network Engineer with 8 years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems. Successful in establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.

Overview

9
9
years of professional experience

Work History

SENIOR NETWORK AND SECURITY ENGINEER

BIA GROUP (AFRICAN COORDINATION CENTER)
Quatre Bornes
04.2025 - Current
  • Conducted risk assessments to identify vulnerabilities in network infrastructure.
  • Implemented firewalls and intrusion detection systems to enhance security posture.
  • Collaborated with IT teams to ensure compliance with industry regulations.
  • Monitored security alerts and responded to incidents in real-time.
  • Analyzed security incidents to refine response strategies and improve defenses.
  • Performed regular system audits to identify any potential vulnerabilities or threats.
  • Assisted in developing disaster recovery plans for critical systems, applications and data stores.
  • Contributed to task list for maintaining network security across workstations, servers and peripherals.
  • Audited networks and security systems to identify vulnerabilities.
  • Protected secure data files and regulated access.
  • Updated virus protection systems based on computer virus reports.
  • Built firewalls and encrypted data to secure confidential information.
  • Managed access control systems to secure premises and sensitive areas.
  • Implementation of FORTIMANAGER for the group to manage geolocation country firewall · (Zambia, Senegal, Burkina Faso, Mali, Mauritania, Cameroon and Belgium)
  • Implementation of MFA for all Firewall and Users.
  • Install new IPSEC Tunnels for new sites
  • Conducts RMA with supplier

Network and Security Administrator

ORANGE CYBERDEFENCE
Quatre Bornes
04.2023 - 04.2025
  • Configured firewall rules and maintained intrusion detection systems for threat prevention.
  • Conducted regular system audits to identify vulnerabilities and ensure compliance standards.
  • Implemented user access controls to protect sensitive information across the organization.
  • Developed documentation for network configurations and security policies to maintain standards.
  • Implemented security measures to protect data from unauthorized access.
  • Provided guidance on implementation of new technologies into existing infrastructure.
  • Performed regular vulnerability scanning on all servers and workstations.
  • Developed procedures for disaster recovery of the company's networks and systems.
  • Updated virus definitions regularly on all systems connected to the corporate network.
  • Implemented security policies to protect systems from unauthorized access.
  • Hands on ZSCALER, Ivanti Pulse Secure, Fortinet, Checkpoint, F5 LTM
  • Upgrading devices Fortinet / VM to latest IOS
  • Coordinate with support supplier for RMA
  • Provide end user support on Firewalls incidents.
  • Attend customer change request via change Management tools
  • Monitored network performance to determine adjustments needed.
  • Submitted recommendations regarding infrastructure overhauls.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.

Senior Network Engineer

Orange Business Solution
Quatre Bornes
07.2021 - 04.2023
  • Designed and implemented network solutions to enhance system performance.
  • Monitored network security, ensuring compliance with industry standards.
  • Configured routers and switches to optimize data flow across networks.
  • Collaborated with cross-functional teams to troubleshoot network issues.
  • Conducted regular maintenance and upgrades on networking equipment.
  • Documented network configurations and changes for future reference.
  • Provided technical support and training for junior engineers and staff.
  • Evaluated new technologies to improve network infrastructure efficiency.
  • Identified and resolved network performance issues.
  • Managed multiple vendor relationships with service providers and hardware and software vendors.
  • Trained junior staff members on best practices for managing networking systems.
  • Maintained accurate inventory records of all network devices including configuration information.
  • · Build dashboard on Power BI (sizing and forecasting workload).
  • Build and Implement SD WAN Technologies (CISCO VIPTELA / FORTIGATE).
  • · Provide end user support on SD-WAN.
  • · Migration of new site from Business VPN to SD-WAN Fabric

Network Engineer

Orange Business Solution
Quatre Bornes
04.2019 - 07.2021
  • Configured and managed network devices for optimal performance and reliability.
  • Monitored network traffic to identify issues and ensure stability.
  • Assisted in troubleshooting connectivity problems for users and devices.
  • Implemented security protocols to safeguard network infrastructure from threats.
  • Collaborated with team members to design network solutions for various projects.
  • Maintained accurate documentation of network configurations and changes.
  • Supported the deployment of new technologies within the organization's network.
  • Conducted routine assessments to maintain compliance with industry standards.
  • Monitored network performance and troubleshooted any issues that arose.
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Installed software updates on servers, routers, firewalls, and other network devices.
  • Provided technical support to users experiencing difficulties with their networks.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Replaced faulty or damaged network hardware components to improve performance.
  • Implemented, tested, validated and maintained networking services according to solution designs.
  • Performed preventive maintenance of networking hardware and related software.
  • Created documentation detailing all aspects of the network infrastructure and its configuration.
  • Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
  • Assisted in the design of local area networks and wide area networks.
  • Coordinated with vendors and service providers to ensure timely delivery and setup of network equipment and services.
  • Conducted network vulnerability scans and remediation efforts to mitigate risks and ensure compliance with security policies.
  • Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
  • Utilized network management tools for monitoring, configuration management, and issue resolution.
  • Managed wireless networking setups, including access points placement and security configurations, to ensure robust mobile connectivity.
  • Maintained production network according to company SLAs to fulfill agreed-upon client specifications.
  • Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.
  • Conducted scheduled maintenance during non-peak hours for uninterrupted service.
  • Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
  • Secured network systems by establishing and enforcing access control policies.
  • Tracked network and telephony devices for performance and load threshold metering.

NETWORK AND SYSTEM ADMINISTRATOR

Sun Resort Limited
Quatre Bornes
02.2018 - 04.2019
  • Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Planned, tested and supported high-availability infrastructures.
  • Analyzed equipment performance records to determine need for repair or replacement.
  • Configured, monitored and maintained email applications or virus protection software.
  • Coordinated with vendors and company personnel to facilitate purchases.
  • Monitored network performance to determine adjustments needed.
  • Installed security software to protect networks.
  • Facilitated the migration of servers and applications to cloud platforms, improving scalability and cost-effectiveness.
  • Implemented and managed VPNs, enabling secure remote access for employees.
  • Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
  • Automated routine administrative tasks using scripting languages like PowerShell and Bash, increasing operational efficiency.
  • Developed and maintained comprehensive documentation for system configurations and procedures.
  • Managed and maintained servers across multiple platforms, ensuring high availability and performance.
  • Provided technical support and training to users, improving system understanding and reducing support requests.
  • Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
  • Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
  • Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
  • Administered user accounts, permissions, and access controls, enhancing security and compliance.
  • Managed storage solutions, including NAS and SAN, optimizing data accessibility and redundancy.
  • Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
  • Implemented and monitored network security measures, including firewalls and intrusion detection systems.
  • Collaborated with other teams to develop solutions for various projects.

NETWORK AND SYSTEM ADMINISTRATOR

Indian Cloud & Development Company
Quatre Bornes
03.2017 - 09.2017
  • Configured and maintained user accounts in active directory environment.
  • Assisted in troubleshooting hardware and software issues for end-users.
  • Monitored system performance and reported anomalies to senior staff.
  • Supported installation of operating systems and applications on servers.
  • Documented processes and procedures for IT support tasks and operations.
  • Collaborated with team members to update inventory of IT assets.
  • Provided technical support via phone, email, and in-person to staff members.
  • Participated in training sessions for new software tools and systems usage.
  • Troubleshot application errors and provided technical support to end-users.
  • Created user accounts and managed access rights for users.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Deployed operating systems upgrades and security patching in accordance with IT policies.
  • Performed regular backups of critical data and documents.

Education

Cisco Certified Specialist – Enterprise Core - CCNP Professional

CISCO CERTIFICATION
11-2025

Master of Business Administration - Business Administration With Project Management

University of Technology
Mauritius
11-2024

Bachelor of Science - BSC COMPUTER SCIENCE WITH NETWORK SECURITY

University of Technology
Cisco ID No : CSCO13328595
11-2020

Cisco Certified Network Associate Routing And Switching - Routing and Switching

CISCO CERTIFICATION (CCNA)

Fortinet NSE 4 - Fortinet NSE 4

FORTINET CERTIFICATION
Candidate ID - FORT124267

Skills

  • Network security
  • Project management
  • Risk assessment
  • Incident response
  • Technical documentation
  • Firewall configuration
  • Building Dashboard on POWER BI Reporting
  • Developing Automation Power Automate & Using RPA (UI Path)
  • GDPR Compliance
  • ITILv4

References

References available upon request.

Timeline

SENIOR NETWORK AND SECURITY ENGINEER

BIA GROUP (AFRICAN COORDINATION CENTER)
04.2025 - Current

Network and Security Administrator

ORANGE CYBERDEFENCE
04.2023 - 04.2025

Senior Network Engineer

Orange Business Solution
07.2021 - 04.2023

Network Engineer

Orange Business Solution
04.2019 - 07.2021

NETWORK AND SYSTEM ADMINISTRATOR

Sun Resort Limited
02.2018 - 04.2019

NETWORK AND SYSTEM ADMINISTRATOR

Indian Cloud & Development Company
03.2017 - 09.2017

Cisco Certified Specialist – Enterprise Core - CCNP Professional

CISCO CERTIFICATION

Master of Business Administration - Business Administration With Project Management

University of Technology

Bachelor of Science - BSC COMPUTER SCIENCE WITH NETWORK SECURITY

University of Technology

Cisco Certified Network Associate Routing And Switching - Routing and Switching

CISCO CERTIFICATION (CCNA)

Fortinet NSE 4 - Fortinet NSE 4

FORTINET CERTIFICATION

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Prabhatt Sagar SHAMAN (MR)