Praise Rusere
Warsaw
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Telone Wireless Local-area Network(WLAN)
08.2023 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Restaurant Expeditor
Mugg & Bean
12.2022 - 06.2023
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Addressed supply problems and developed creative solutions to prevent delays.
- Trained new expeditors and food runners according to company policies and standards.
Education
Bachelor's - Nursing
WSEI
Warsaw,Poland High School
Marian High School
Zvishavane Zimbabwe 11.2022
Skills
-Determined,motivated and a good listener
-Able to lead and quick to adjust
-Outgoing and performance driven
-Microsoft office
-Good team worker
Timeline
Customer Service Representative
Telone Wireless Local-area Network(WLAN)
08.2023 - 01.2024
Restaurant Expeditor
Mugg & Bean
12.2022 - 06.2023
Bachelor's - Nursing
WSEI
High School
Marian High School
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