Summary
Overview
Work History
Education
Skills
Personal Details and Interests
Additional Information
Timeline
Generic

Prajakta Kapare

Summary

Subject matter expert within Trade management. A responsible Front support team member with proven multitasking and organizational skills. Top strengths in relationship-building and conflict resolution.


Ability to handle multiple projects simultaneously with a high degree of accuracy

Handled queries knowledgeably and promptly to meet performance targets.


Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Front and Client Support Specialist Level 3

Credit Suisse Group AG
07.2022 - Current
  • Supporting Front office sales and trading desk within Investment banking sector based in EMEA and Swiss Sector.
  • Primary focus on Structured Notes with Equity Underlying, along with Interest rate Swaps and OTC trades and Accumulators.
  • Responsible for Initial trade capture and facilitation of all trade lifecycle events until the maturity of the trade.
  • Handling of unusual P&L distortion for Trading and Product control teams.
  • Carefully managed product bookings when processing Corporate action, Stock delisting and other disruptions due to market volatility.
  • Expertise in timely investigation and resolution of exceptions, fails and breaks by Front to Back sectors within Equity Derivatives IB sector.
  • Excellence in handling clients trading on Futures and Options on the Russian Trading system.
  • Prompt response and management of client profile and helping them achieve smooth unwinding/ reopen swap contracts for each quarter.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate trade orders, and resolve settlement related issues.

Front and Client Support Specialist Level 1 & 2

(August 2019 - July 2022)

  • Proactive mitigation of operational risk through introducing controls and checks in the process.
  • Facilitated QS and IT automation rollouts in the production environment, providing timely input and testing to meet delivery timelines.
  • Solely responsible for monitoring inventory positions on books to keep the overall issuance budget within threshold.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Decreased key person dependencies through effective delegation of priority cases.
  • Built and deepened productive relationships through conducting workshops, presentations by representing Trade management team on much wider scale.
  • Assisted in crucial migration of Swiss notes migrations and setup new Zurich Middle team.

Front and Client Support - Internship

(May 2019 - July 2019)

  • Participated in e-learnings and presentations related to process to gain knowledge.
  • Responsible for Regular KPI records and analysis of data for Management Reporting.
  • Proactively increased independency by bring accountable of resolution of complex issues and queries.
  • Developed and maintained relationships with key internal stakeholders.

Internship

Privi Organics
09.2017 - 11.2017
  • Updating the company's internal candidate database with employee information and their employment forms.
  • Assisting in reviewing company SOP, revising company policies such as safety measurements for the factory workers, employee benefit resources .
  • Collect employee satisfaction survey.

Education

Junior College - Commerce

SIES
Nerul, India

Business Administration -

Wroclaw School of Banking
Wroclaw, Poland
10.2018

Skills

  • Resourcefulness - Drive change across industry through collaboration with internal & external partners
  • Personal Credibility - Personal credibility to seek to improve service and provide value to the business
  • Product and Service Knowledge - Equity Derivatives, swaps, OTCs

Personal Details and Interests

  • Social: Active member of Social committee to organize local Charity events in Credit Suisse.
  • Language Proficiency: English, Hindi & Marathi.
  • Date of Birth: 15 November 1996
  • Interests: Baking and Pilates

Additional Information

Looking to relocate to India and utilize my skills to positively impact my future work space.



I hereby affirm that all the information in this document is accurate and true to the best of my knowledge.


Prajakta Kapare

Timeline

Front and Client Support Specialist Level 3

Credit Suisse Group AG
07.2022 - Current

Internship

Privi Organics
09.2017 - 11.2017

Junior College - Commerce

SIES

Business Administration -

Wroclaw School of Banking
Prajakta Kapare