Pratik Arora
Wroclaw
Summary
Bachelor of science (Information Technology) with certification course in Business Analysis. Passionate professional with 10 years' experience in compliance, technology & IT international stakeholder management. Formulate strategic and operational objectives with data management, project management, operations excellence, and Information security.
Overview
12
12
years of professional experience
Work History
Data Protection & Information Security Partner (DSP)
Bosch
10.2023 - Current
- Developed and upheld comprehensive Security Concept adhering to ISO 27001 standards, ensuring robust regulatory compliance across Bosch.
- Manage information security needs, risks, and governance for IT Departments.
- Conducted meticulous internal audits and provided essential support during external audits, reinforcing trust and transparency.
- Offered expert consulting on Data Classification, GDPR compliance, privacy assessments, incident response, hardware security, national ISP regulations, and access management.
- Work towards ensuring business practices of departments in line with Internal and external requirements.
- Risk mitigation, evaluation, and consultation support to avoid major IT breach.
- Implemented quarterly awareness training sessions on emerging risks and compliance issues, fostering culture of continuous learning.
- Facilitated creation and revision of Risk Assessments for applications, ensuring up-to-date protection measures.
- Extensive International and diverse stakeholder management support.
- Following Governance, Risk & Compliance (GRC) ideology to make it more effective.
Technical Compliance Officer
Credit Suisse
02.2021 - 09.2023
- • Spearheaded governance framework oversight, recommended strategic updates, and engaged with key stakeholders for feedback, ensuring continuous improvement and maintenance of framework.
• Collaborated with Data & Artificial Intelligence Solution Team to facilitate rigorous testing processes, aligning with stakeholder requirements.
• Managed decision-making process, delivering critical analysis and insights, and effectively escalating production and infrastructure issues to mitigate risks.
• Contributed to enhancement and execution of global compliance strategy, ensuring alignment with organizational goals.
• Partnered with IT Chief Compliance Office to update processes and system roles, enhancing governance and compliance measures.
• Implemented and fine-tuned key risk scenarios and use cases, leveraging periodic metric data for informed risk management.
• Supported deployment of compliance products, reinforcing business controls and operational integrity.
• Conducted supervisory reviews of Center of Excellence (CoE) team's work, guaranteeing timely and accurate reporting, analysis, and resolution of alerts, with meticulous documentation and record-keeping.
• Provided expert guidance to business and operations teams on implementation of relevant policies and adherence to regulatory requirements, fostering a culture of compliance.
Team Leader in Financial Compliance Operations and Risk Analysis
SS&C Technologies
06.2020 - 02.2021
- Team oversees administration of compliance department inclusive of risk analysis.
- Establishing root cause, analysis and regular feedback with timely SLA and managing KPI to review procedures and training requirements, to prevent recurrence of root cause.
- Managing team (AOM) productivity of team and work allocation.
- Gathering, engineering, specifying business requirements to establish an effective process.
- Managing FCA regulatory monthly reporting for any breach or escalations, promoting productivity, quality standards.
- Managing liaison between management companies, customers, relationship managers.
Senior Advisor in Operation Management and Global Wealth Solutions
Willis Towers Watson
04.2016 - 09.2019
- Conducting quality monitoring for key activities across pre-placement, billing and post placement renewal activities.
- Informing operations about failure areas with SOP adherence and process effectiveness.
- Analyze large data sets, perform ad-hoc analysis, Work Allocation and Personal KPI maintenance and GAP analysis on basic of past performance and compliance regulatory.
- Improve operational management systems, processes, and best practices.
Senior Executive in Cash & Treasury Operations
Citibank N.A.
10.2014 - 10.2015
- To ensure quality delivery of banks' products to clients.
- Preparing monthly MIS report capturing number of queries reported and resolved.
- Constantly review processes and identify changes (both process and technology changes)
- KPI for in house Vendor activity and managing Interest compensation.
Officer in Global Operations Group
ICICI Bank Ltd.
11.2012 - 10.2014
- Dealing in serving customer in proactive manner handled various privilege segmentation of customer relating to closure of consumer loan service requests.
- Coordinating with Bank Reconciliation Team in case of doubtful status of cheque for which clearance not received.
- Data mining, Data cleansing, Data gathering Pan India and KYC rectification of customer.
Education
Certificate - Change Management Prodegree (Business Analysis)
Imarticus Training Institute
Mumbai06.2018
Post Graduate Diploma in Banking Operations -
Institute For Finance, Banking And Insurance (IFBI)
Mumbai01.2012
Bachelor of Science - Information Technology
G.N Khalsa College, Mumbai University
Mumbai01.2011
Skills
- Compliance monitoring and reporting
- Risk Control
- Management information reporting
- Internal controls evaluation
- Audit Management
- Ethics and corporate governance
- ISO 27001
- Details oriented
- Team player
- International stakeholder management
- Communication
- Critical thinking
- Time management and interpersonal
Accomplishments
- Top 3 , Bosch Ambassador Award 2024.
- 7 Rave bars winner for the extra "Support" to the team and work.
- Best Project award to complete "Backdated Project in ICICI Bank"
Additional Information
- Awareness Project (Bosch)- Creating the SOPs and Project guidelines to streamline whole Awareness system for Bosch Digital.
- MCN (Multi Cultural Network), Credit Suisse - Heading the MCN for culture exchange, meetups and support to all immigrants when moved to a new country.
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Data Protection & Information Security Partner (DSP)
Bosch
10.2023 - Current
Technical Compliance Officer
Credit Suisse
02.2021 - 09.2023
Team Leader in Financial Compliance Operations and Risk Analysis
SS&C Technologies
06.2020 - 02.2021
Senior Advisor in Operation Management and Global Wealth Solutions
Willis Towers Watson
04.2016 - 09.2019
Senior Executive in Cash & Treasury Operations
Citibank N.A.
10.2014 - 10.2015
Officer in Global Operations Group
ICICI Bank Ltd.
11.2012 - 10.2014
Certificate - Change Management Prodegree (Business Analysis)
Imarticus Training Institute
Post Graduate Diploma in Banking Operations -
Institute For Finance, Banking And Insurance (IFBI)
Bachelor of Science - Information Technology
G.N Khalsa College, Mumbai University
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