Pravin Bardia

• Analyzing the customer’s transactions and their profiles to ensure no illegal activities such as money laundering or terrorist financing had been occurred.
• Using analytical skills to create profiles of expected and unexpected behaviors for specific customer types.
• Conducting enhanced due diligence investigations into global client activity.
• If needed - preparing necessary documentation to report potential financial crimes to the regulators.

• Helped customers to set-up Microsoft Office 365 accounts as well as applications and provided 1st level technical support to mitigate issues related setup of applications.
• Assisted customers regarding billing query as well as purchase orders and help to understand their invoices related queries.
• Utilize my information technology knowledge to handling various kinds of Office 365 queries via phone, e-mail and chat.
• Cross-functional collaboration with other departments for instance: Finance Dept and 2nd level support.

• Computer Hardware, Software, Consumables Trading Worked in the field of business development, sales, purchase, client.
• In Jan 2007, started dealing in Computer Hardware, Laptops, Desktops, Software business.
• Provided services to walk-in customers and the small scaled companies in and around the city.
• Expanded the business in April 2011 and started to deal in the sales and services of CCTV.

Jan 2005- Dec 2006 Production Manager: Ensuring the production had been cost effective by estimating costs and negotiating and agreeing budgets with both clients and managers. Defined manufacturing performance standards and reviewed outcome of performance goals to set future targets.

June 2002 – Dec 2004 Assistant Production Manager: Overcome obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability.

Feb. 2001 – June 2002 Assistant Store Manager Sourced materials to keep up with production goals and meet customer demands. Cultivated effective partnerships with engineering, marketing, sales and customer support staff.

June 2000 – Feb. 2001 Junior Store Assistant: Assisting the general stores function, receiving and issuing goods, occasionally placing purchase orders on the instruction of the store’s Manager or in his absence.