Summary
Overview
Work History
Education
Skills
LinkedIn Profile
Certification
Language
AWARDS & RECOGNITION
Timeline
Generic
Preeti Mantode

Preeti Mantode

Kraków,Poland

Summary

Experienced Agile Project Manager and SAFe-certified Scrum Master with over 10 years in IT, including 4 years driving Agile transformations in Financial Services. Expertise in team coaching, Agile delivery, and continuous improvement, supported by a solid background in Java and DevOps. Proven success in leading globally distributed teams and delivering high-value solutions that enhance operational efficiency.

Overview

1
1
Language
1
1
Certification
17
17
years of professional experience

Work History

Professional Career Pause

(2023–2026)
05.2023 - 10.2026
  • Owned career break to relocate abroad and focus on family responsibilities, while continuing professional development through Agile, business analysis, and AI-focused learning. Earned AgileBA® Foundation & Practitioner.

Assistant Vice President / Scrum Master

CITI Bank
Pune
01.2020 - 05.2023

Led enterprise Agile transformation for a COTS platform, transitioning teams from Waterfall to Agile and SAFe methodologies, establishing Scrum practices, and aligning delivery with portfolio planning cycles.

  • Facilitated Scrum ceremonies, including PI Planning, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, Scrum of Scrums, and demos across globally distributed teams in APAC, EMEA, and North America.
  • Facilitated 30+ Scrum of Scrums, identified and resolved cross-team dependencies, removed impediments, managed delivery risks, and enhanced collaboration across cross-functional technology teams.
  • Partnered with Product Owners, Release Train Engineers (RTEs), Delivery Managers, and business stakeholders to refine product backlogs, translate business and regulatory requirements into actionable user stories and acceptance criteria, and align roadmaps with strategic objectives.
  • Developed Jira dashboards and Agile metrics, including velocity, burndown/burnup charts, cumulative flow diagrams, and delivery roadmaps, improving delivery predictability and release accuracy by 20%.
  • Optimised sprint planning, resource allocation, dependency management, and delivery workflows, leading to a 15% reduction in cycle time within multi-million-dollar programmes.
  • Established risk identification and mitigation practices for scope, compliance, security, budget, and delivery dependencies, resulting in a 25% reduction in project risks.
  • Supported the global SWIFT ISO 20022 migration for cross-border payments and regulatory reporting, ensuring alignment with regulatory requirements, compliance objectives, release milestones, and portfolio governance.
  • Built a knowledge base supporting 40+ resources, reducing project onboarding and administrative effort by 40%; streamlined financial reporting, workforce planning, budget forecasting, and executive-level governance reporting.
  • Contributed to the Agile Centre of Excellence (CoE), Scrum Master Community of Practice, recruitment, and continuous improvement initiatives.
  • Key Achievements: Improved delivery predictability by 20%, reduced cycle time by 15%, lowered project risks by 25%, and reduced onboarding and administrative effort by 40%.

Key Achievements: Improved delivery predictability by 20%, reduced cycle time by 15%, lowered project risks by 25%, and reduced onboarding and administrative effort by 40%.

Tech Lead/Scrum Master

CITI Bank
Pune
06.2018 - 12.2019

Responsibilities:

  • Led Agile delivery across 3 cross-functional teams for the Consolidated Operational Transactional Store (COTS) platform, facilitating Scrum ceremonies, sprint execution, and continuous improvement.
  • Facilitated daily stand-ups, sprint planning, sprint reviews, and retrospectives, promoting team collaboration, transparency, accountability, and predictable delivery.
  • Collaborated with 3+ Product Owners, 10+ stakeholders, technical teams, and subject matter experts (SMEs) to refine product backlogs, analyse business requirements, assess change impacts, and translate requirements into functional specifications and actionable user stories.
  • Proactively identified and removed impediments, resolved cross-team dependencies, and escalated delivery risks through stakeholder engagement and organisational channels.
  • Managed sprint capacity planning, workload estimation, resource allocation, and developer schedules to adapt to changing priorities and minimise delivery risks.
  • Implemented customised Jira Scrum/Kanban boards, enhancing workflow visualisation and progress tracking while facilitating bottleneck identification and improving delivery transparency.
  • Coordinated feature rollouts, defect validation, deployment readiness, and release activities to support quality-driven software delivery.
  • Mentored junior team members and coached stakeholders on Agile principles and Scrum practices, fostering team collaboration and strengthening Agile adoption.
  • Maintained project documentation, requirements, and digital assets in SharePoint and Confluence, strengthening documentation governance, audit readiness, and compliance.

Key Achievements

  • Defined functional requirements for a data distribution platform, improving data accessibility for real-time events and API integrations.
  • Improved audit scores by 10% through enhanced documentation management and governance practices.
  • Increased data accuracy by 15% across APAC regulatory projects by strengthening data quality controls and governance processes.

Onsite Project Lead

Syntel Pvt Ltd
Colorado
06.2013 - 01.2018

Led a 7-member offshore team, coordinating daily operations, workload allocation, resource planning, and delivery activities to maintain productivity and meet project timelines.

  • Coordinated onsite and offshore teams, business stakeholders, users, and QA teams throughout SDLC, facilitating effective communication and timely issue resolution to support project success.
  • Managed UAT and production support, resolving user issues within 2 hours, enhancing user satisfaction through proactive stakeholder communication and cross-team collaboration.
  • Oversaw quality assurance for RATEs projects, strengthening defect management and reducing defects and rework by 70%.
  • Designed and executed test plans for application migration across environments, validating functionality, supporting release readiness, and maintaining quality standards.
  • Analysed application functionality and business requirements, preparing Functional Requirements Documents (FRDs) to support enhancements, application maintenance, and solution delivery.
  • Oversaw quality assurance for RATEs projects, strengthening defect management and reducing defects and rework by 70%.

Java Developer

iGATE Computers Systems
Mumbai
10.2009 - 05.2013
  • Omgeo CTM
  • Reduced software bugs through thorough unit testing and collaboration with QA teams, enhancing overall software reliability.
  • Enhanced application performance by optimizing Java code and implementing efficient algorithms.
  • Conducted requirement analysis, unit testing, and defect fixing for the MTI setup environment.
  • Participated in client meetings to communicate project progress and proactively address concerns, ensuring alignment with client expectations.
  • Developed and updated the Application Handbook to provide clear and comprehensive documentation for users.

Education

Bachelor - Computer Science

Pune University
Pune

Skills

  • Agile & Scrum: Scrum Master, Agile Project Management, Scrum Framework, Agile Methodologies (Scrum, Kanban, Lean, XP), Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Refinement, Scrum Facilitation, Impediment Removal, Continuous Improvement, Inspect & Adapt
  • SAFe & Program Delivery: SAFe, PI Planning, Agile Release Train (ART), Scrum of Scrums (SoS), Release Planning, Program Increment Coordination, RTE Collaboration, Dependency Management, Cross-Team Coordination, Lean-Agile Practices
  • Coaching & Leadership: Agile Coaching, Servant Leadership, Team Facilitation, Coaching & Mentoring, Team Building, Conflict Resolution, Cross-Functional Leadership, Self-Organizing Teams, Stakeholder Engagement, Change Management
  • Agile Metrics & Reporting: Jira Dashboards, Velocity Tracking, Burndown/Burnup Charts, Cumulative Flow Diagrams, Agile Metrics, Delivery Forecasting, Sprint Reporting, Power BI, Advanced MS Excel, Portfolio Dashboards
  • Project Management & Governance: Risk Management, Issue Management, Budgeting & Forecasting, Resource Optimization, Stakeholder Management, Portfolio Governance, Cross-Functional Collaboration, Delivery Governance
  • Tools & Technical Expertise: Jira, Confluence, Azure DevOps, Rally, Miro, Trello, SharePoint, Microsoft Project, Jenkins, GitHub, Bitbucket, Maven, SQL, Java, AWS, Azure, GCP
  • Banking & Financial Services: Banking, Payments Transformation, SWIFT, ISO 20022, Cross-Border Payments, Regulatory Reporting, Regulatory Compliance

LinkedIn Profile

https://www.linkedin.com/in/preeti-mantode-79a1921a/

Certification

  • APMG International AgileBA Practitioner Certified (2026)
  • APMG International AgileBA Foundation Certified (2026)
  • Certified SAFe Agilist (SA)
  • SAFe Scrum Master (SSM) SAFe 5.0
  • Advanced Certified Scrum Master (ACSM) Scrum Alliance
  • Certified Scrum Master (CSM) Scrum Alliance
  • Certified Lean Six Sigma

Language

Language proficiency: English -C1

AWARDS & RECOGNITION

  • Smart Team (Silver) - CITI Bank, Q3 2023,
  • Syntel “Smart” Award - Syntel Pvt, Aug 2013 (Individual category),
  • Syntel “Smart Team” Award - Syntel Pvt, Aug 2013,
  • Pat on back - IGate, Q3 2012 Award for innovation and contribution to the project. (Individual category)

Timeline

Professional Career Pause

(2023–2026)
05.2023 - 10.2026

Assistant Vice President / Scrum Master

CITI Bank
01.2020 - 05.2023

Tech Lead/Scrum Master

CITI Bank
06.2018 - 12.2019

Onsite Project Lead

Syntel Pvt Ltd
06.2013 - 01.2018

Java Developer

iGATE Computers Systems
10.2009 - 05.2013

Bachelor - Computer Science

Pune University
Preeti Mantode