Led enterprise Agile transformation for a COTS platform, transitioning teams from Waterfall to Agile and SAFe methodologies, establishing Scrum practices, and aligning delivery with portfolio planning cycles.
- Facilitated Scrum ceremonies, including PI Planning, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, Scrum of Scrums, and demos across globally distributed teams in APAC, EMEA, and North America.
- Facilitated 30+ Scrum of Scrums, identified and resolved cross-team dependencies, removed impediments, managed delivery risks, and enhanced collaboration across cross-functional technology teams.
- Partnered with Product Owners, Release Train Engineers (RTEs), Delivery Managers, and business stakeholders to refine product backlogs, translate business and regulatory requirements into actionable user stories and acceptance criteria, and align roadmaps with strategic objectives.
- Developed Jira dashboards and Agile metrics, including velocity, burndown/burnup charts, cumulative flow diagrams, and delivery roadmaps, improving delivery predictability and release accuracy by 20%.
- Optimised sprint planning, resource allocation, dependency management, and delivery workflows, leading to a 15% reduction in cycle time within multi-million-dollar programmes.
- Established risk identification and mitigation practices for scope, compliance, security, budget, and delivery dependencies, resulting in a 25% reduction in project risks.
- Supported the global SWIFT ISO 20022 migration for cross-border payments and regulatory reporting, ensuring alignment with regulatory requirements, compliance objectives, release milestones, and portfolio governance.
- Built a knowledge base supporting 40+ resources, reducing project onboarding and administrative effort by 40%; streamlined financial reporting, workforce planning, budget forecasting, and executive-level governance reporting.
- Contributed to the Agile Centre of Excellence (CoE), Scrum Master Community of Practice, recruitment, and continuous improvement initiatives.
- Key Achievements: Improved delivery predictability by 20%, reduced cycle time by 15%, lowered project risks by 25%, and reduced onboarding and administrative effort by 40%.
Key Achievements: Improved delivery predictability by 20%, reduced cycle time by 15%, lowered project risks by 25%, and reduced onboarding and administrative effort by 40%.