Engineering professional with proven track record of driving project success and fostering team collaboration. Known for delivering complex engineering solutions and maintaining high standards of quality and efficiency. Adaptable to changing project requirements and focused on achieving results while ensuring team cohesion and productivity.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Engineering Manager
Heineken Global Shared Services
12.2024 - Current
Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
Managing 3 different teams - Customer Life Cycle Management, Marketing Automation B2B and Image Recognition DevOps teams.
Working on hiring and building internal capabilities to manage the products.
Implemented onboarding plans for smooth transitions between external consultancy and in house employees.
Checked design compliance with product specifications and standards requirements.
Fostered a culture of innovation and continuous improvement by encouraging the sharing of ideas, leading to increased creativity and problem-solving capabilities within the team.
Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
Working in close coordination with the product architect, product owner, business analyst and team to ensure optimized solution design development.
Participate in brain storming sessions with the dev team whenever possible to discuss business problems and relevancy of the solution.
Fostered culture of continuous improvement, encouraging feedback and implementing strategic changes to enhance operations.
Spearheaded adoption of agile methodologies, significantly improving team productivity and project turnaround times.
Senior Technical Architect/CRM IT Manager
Colgate Palmolive
12.2020 - Current
Collaborated with clients to determine project specifications and scope.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Planned and worked with data team to build EDM for global digital marketing campaigns.
Worked on GCP with the team to collect, refine and sync data from various source ( local and global) to Salesforce Marketing Cloud, CDP platforms for marketing consumptions.
Worked on Salesforce Data Cloud for MVPs.
Worked closely with internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
Participated in all phases of system development life cycle, from requirements analysis through system implementation.
Designed and implemented marketing cloud solutions for business problems.
Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Trained team members on marketing tools and best practices.
Designed solutions in house that reduced business expenses up to 40%.
Developed network and system architecture according to business needs.
Provided current best practices and third-party solution alternatives when necessary for functional design documentation.
Provided technical leadership to team members during system design.
Improved business productivity for clients by 15% by re-engineering and designing infrastructures.
Performed quality code review and removed technical debt and security vulnerabilities.
Managed use of various types of marketing cloud and configured, installed and upgraded new ones.
Team Lead
Compucom CSI
09.2019 - 12.2020
Delivered superior training and leadership to
teams to boost performance and help team
members achieve performance targets.
Took on additional job duties during unexpected
backlog, resulting in meeting project target date.
Participated in cross-functional team-building
activities.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines
Migrated over 3 million B2C consumer information from legacy system in order to make them available for targeted campaign launches.
Consultant
Deloitte USI
03.2017 - 09.2019
Created solutions that effectively saved cost of using agencies/contractors.
Migrated over 150+ assets from Oracle Marketing Cloud to SFMC in 2 sprints.
Implemented optimized solutions for critical marketing problems.
Created custom tool for automation monitoring.
Gathered and defined customer requirements to develop clear specifications for project plans.
Consulted with engineering team members to determine system loads and develop improvement plans.
Supported clients with business analysis, documentation, and data modeling
Helped meet changing demands by recommending improvements to business systems or procedures
Application Developer
Accenture
12.2013 - 03.2017
Participated in design and planning exercises for future software rollouts.
Resolved system test and validation problems to provide normal program functioning.
Assisted quality engineer team in creating software user manuals.
Provided code maintenance and system upgrades to maximize performance.
Worked closely with other team members in such tasks as troubleshooting and debugging.
Participated with clients in discussion meetings.
Communicated technical risks and benefits to management and key stakeholders.
Delivered approximately 50+ workflows that helped accelerate order fulfillment speed by 10%
Tactical & Operational Material Planner at HEINEKEN Global Shared Services Sp. Z O.oTactical & Operational Material Planner at HEINEKEN Global Shared Services Sp. Z O.o