Rachid EL FARSI

- Coordinating cash allocation process

- Conducting bank imputation tasks, including the precise booking of received payments and matching them with relevant invoices, ensuring the accurate reconciliation of accounts

- Producing regular statements of accounts to inform insurers of their current balance within our system, ensuring clear and timely communication of financial information

- Administering refunds for overpayments following comprehensive credit control procedures, ensuring precise and timely resolution of financial discrepancies

- Facilitating timely payments prior to closing dates to proactively reconcile client accounts, ensuring accurate financial records and enhanced customer satisfaction

- Conducting thorough accounts reconciliation for insurers and clients through fiduciary system to effectively resolve open items, ensuring precise financial clarity and compliance

- Developing comprehensive standard operating procedures (SOPs) and providing training sessions for new joiners

- Contacting and negotiating with merchants/customers for overpayments in relation to the recoveries process

- Reporting any potential threat spotted to the revenue or processes of the company

- Training customer and merchant-facing departments on best practices to minimize the chances of overpayments, or increase in refunds

- Holding payments and/or removing features from active status in order to prevent financial loss

- Processing accounting receivables and incoming payments in compliance with financial policies and
procedures
- Tracking the outstanding invoices and negotiations with merchant the payment terms
- Locating the payments made via third party portals like Rakuten, Awin, Commission Junction, Impact Radius.

- Vetting and approval of contracts

- Creating, migrating and translating consistent product descriptions

- Ensuring quality and consistency of product information and visual content

- Analyzing and improving SEO performance

- Reporting performance to the management team.

- Checking the content and correcting the offers on the website

- Providing training to the partnership team

- Ensuring that agents are delivering a high level of service.

• Providing language services to 'Distrubuciones Antonio Hueso Antequera España', a Spanish firm specialized in marketing of heating, plumbing and electricity devices
• Providing cultural guidance to the staff of the corporation.