Senior Delivery Manager with 15+ years of experience driving complex technology initiatives and taking end-to-end ownership of project execution across Agile, SAFe, and Waterfall environments.
Highly customer-focused, with proven expertise in solving tough delivery challenges and stabilizing at-risk projects.
An adaptive leader who inspires strong followership, consistently navigating competing priorities to ensure both exceptional client outcomes and high team satisfaction.
Overview
17
17
years of professional experience
9
9
Certifications
2
2
Languages
Work History
Senior Delivery Manager, PMO Lead
Xebia (formerly PGS Software)
03.2019 - Current
Directed complex, end-to-end delivery initiatives for external clients within a fast-paced software house environment, applying traditional, Agile, and SAFe frameworks while maintaining hands-on involvement in day-to-day execution.
Took full accountability for project outcomes, consistently hitting targets across scope, budget, timeline, quality, margin, client satisfaction, and team engagement.
Cultivated long-term client relationships, ensuring technical delivery perfectly aligned with clients' broader business goals, priorities, and expected outcomes.
Built and led cross-functional project teams (8–25 FTEs), driving optimal team composition, strong collaboration, and a high-performance culture.
Managed and mentored a team of Delivery Managers, overseeing their recruitment, professional development, and PMO onboarding, while providing hands-on support for operational delivery and escalations.
Oversaw delivery governance, conducting portfolio reviews and stepping in when needed.
Spearheaded the hands-on recovery and turnaround of at-risk projects, including the successful stabilization of a critical strategic portfolio.
Optimized delivery processes, PMO standards, and ways of working, actively building a strong PMO community.
Drove presales, contract reviews and complex negotiations with clients and subcontractors.
Led strategic, group-level initiatives, most notably driving the successful PGS Software rebranding and delivering AI Demo Platform for sales enablement.
IT Project Manager
EasySend Ltd
09.2017 - 02.2019
Managed product development and business-critical technology initiatives across fintech, compliance, and back-office domains.
Delivered key solutions, including a new web application, payment gateways, verification processes, and a new transfer-related business offering.
Owned the concept and implementation of the mobile application.
Developed project management roadmap to define project objectives, timelines and milestones.
Introduced Scrum to the development team and helped embed Agile ways of working across the organization.
Supported executive leadership in shaping business strategy.
Project Manager
Wolters Kluwer S.A.
01.2016 - 08.2017
Successfully managed multiple projects across Central and Eastern Europe business units.
Coordinated delivery between business product owners and internal and external development teams across countries and functions.
Defined project scope, expected outcomes, and KPIs to support structured delivery execution.
Supported planning, alignment, and rollout of business solutions across multiple markets, ensuring consistency and stakeholder coordination.
Worked in Agile team setups, supporting execution and collaboration between business and delivery teams.
Business Analyst
Wolters Kluwer S.A.
06.2013 - 12.2015
Gathered and documented business requirements for mobile solutions delivered across CEE business units.
Supported product concept development and translated business needs into structured input for delivery teams.
Worked closely with Agile teams in a proxy Product Owner capacity, helping maintain alignment between business expectations and execution.
Supported acceptance testing, solution readiness, and go-to-market activities.
Project Manager
Playsoft
03.2009 - 05.2013
Managed mobile application projects for international clients (France, US, UK).
Led cross-functional and distributed teams of developers, testers, and designers across Poland, Vietnam and Mexico.
Oversaw project execution across scope, budget, timelines, planning, scheduling, and cost estimation.
Managed day-to-day communication with clients.
Contributed to product definition and UX design for mobile applications.
Education
Post-graduate - Project and Project Portfolio Management
WSB Merito University
Gdańsk
05-2013
Master of Science - Economics
University of Gdańsk
Gdańsk
04.2001 -
Skills
Delivery ownership
Customer focus
Stakeholder engagement
Commercial acumen
Risk and issue management
Delivery governance and recovery
People leadership
Decision making under uncertainty
Metric tracking
Teamwork
Certification
AgilePM Foundation - 2013
Disclaimer
I consent to the processing of my personal data for the purpose of this recruitment process.
Timeline
Senior Delivery Manager, PMO Lead
Xebia (formerly PGS Software)
03.2019 - Current
IT Project Manager
EasySend Ltd
09.2017 - 02.2019
Project Manager
Wolters Kluwer S.A.
01.2016 - 08.2017
Business Analyst
Wolters Kluwer S.A.
06.2013 - 12.2015
Project Manager
Playsoft
03.2009 - 05.2013
Master of Science - Economics
University of Gdańsk
04.2001 -
Post-graduate - Project and Project Portfolio Management