Rafał Luboiński
Warszawa
Summary
Collaborative Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
20
20
years of professional experience
Work History
Key Account Manager
Panek
02.2021 - 12.2024
- Negotiated new contracts and renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Monitor competitor activity in the industry, adapting pricing strategies to maintain a competitive advantage.
- Expanding the customer base by searching for new business opportunities.
- Expanding company reach into new markets.
Yield Manager
Panek
06.2019 - 01.2021
- Analyzed market data to develop targeted pricing strategies for revenue growth.
Pricing Manager
Panek
11.2018 - 05.2019
- Increased profitability by implementing pricing initiatives and monitoring market trends.
Mian Reservation Specialist
Panek
11.2016 - 10.2018
- Managed high reservation volumes by improving booking processes
Reservation Specialist
Panek
11.2014 - 10.2016
- Provided customers with information about availability and pricing.
Sales Assistant
Express
08.2014 - 11.2014
- Increased sales by building strong customer relationships and providing excellent service.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Car Rental Agent
Budget - Car Rental
05.2008 - 10.2011
- Built excellent customer relations as company representative by explaining contract terms and policies and concluding rental agreements.
Customer Service Assistant
Hertz - Car Rental
10.2007 - 04.2008
- Assisting customers with car breakdown issues.
- Handled high call volume while maintaining a professional demeanor and ensuring timely resolutions.
- Organizing towing, planning and coordinating car replacement.
Rental Car Driver
Budget - Car Rental
08.2006 - 10.2007
- Maintained vehicle cleanliness for a pleasant rental experience for all clients.
- Providing timely vehicles to hassle-free pickup and drop-off process.
Supervisor
Sadowska Studio Promocji
09.2005 - 07.2006
- Coordinating and supporting hostesses promotional activities.
Car Rental Agent
West Rent A Car
04.2005 - 09.2005
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
Education
Office Administration - Office Administration
Zespół Szkół Ekonomicznych Nr. 5
Warszawa01-2002
Skills
- Product knowledge
- Market analysis
- Market research
- Sales Tracking
Hobbies
Kolarstwo górskie, kino niezależne
Languages
Polish
Native language
English
Upper intermediate
B2
Timeline
Key Account Manager
Panek
02.2021 - 12.2024
Yield Manager
Panek
06.2019 - 01.2021
Pricing Manager
Panek
11.2018 - 05.2019
Mian Reservation Specialist
Panek
11.2016 - 10.2018
Reservation Specialist
Panek
11.2014 - 10.2016
Sales Assistant
Express
08.2014 - 11.2014
Car Rental Agent
Budget - Car Rental
05.2008 - 10.2011
Customer Service Assistant
Hertz - Car Rental
10.2007 - 04.2008
Rental Car Driver
Budget - Car Rental
08.2006 - 10.2007
Supervisor
Sadowska Studio Promocji
09.2005 - 07.2006
Car Rental Agent
West Rent A Car
04.2005 - 09.2005
Office Administration - Office Administration
Zespół Szkół Ekonomicznych Nr. 5
Similar Profiles
ZHONG WEI (ANDY) ZHENGZHONG WEI (ANDY) ZHENG
Paralegal at Elefterakis, Panek Law GroupParalegal at Elefterakis, Panek Law Group
Mykhailo IurievMykhailo Iuriev
Back office administrator at BNP ParibasBack office administrator at BNP Paribas
Magdalena MisztalMagdalena Misztal
Head of Finance and Operations / Head of Finance at 10CloudsHead of Finance and Operations / Head of Finance at 10Clouds