Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic
Rafal Kwacz

Rafal Kwacz

Gajkow

Summary

Export Manager with experience providing strategic input to world markets to increase trade. Demonstrable experience developing and executing sales plans built on targeted strategies. Strong communicator when interacting with management.

Overview

17
17
years of professional experience

Work History

Export Manager

DREWNEX GROUP
03.2023 - Current

- experience in selling biofuels

- active search of th new customers

- building a sales network

- maintaining permanent relationships with customers

- creation and development o of the export sales department

- organization of the b2b customers service in export sales department

- commercial cooperation with network clients

- sales analysis and reporting, pricing policy

- introducing new products for production and sale

- direct contact with customers

- cooperation with production department

- complaint service

- organization and handling of export sales form the logistic side

- practical knowledge of the scope of sales within UE countries

- practical knowledge about sales outside the UE (customer agency service)

- practical knowledge of the production of biofuels such as wood chips and firewood

- practical knowledge of the wood assortment used in sawmill production

- close cooperation with the production department responsible for the production of semi-finished products for manufacturers of wooden floors (oak, ash frieze and squares) and semi-finished products for the furniture industry (elements for table tops, elements for steps of the stairs)

Owner of the Company "ark Furniture Rafal Kwacz"

ark furniture Rafal Kwacz
09.2014 - 01.2023

- experience in selling furniture in Poland and UE market

- active search of the new customers

- setting of the pricing policy

- obtaining new orders

- preparing offers for customers

- professional customer service

- representing company at trade fairs

- current cooperation with interior designers and internal architects

- meeting with customers

- organization and coordination of logistic process

- experience in co-financing for companies under European funds (obtaining and implementation of co-financing)

- knowledge of the waste management and settlement system

- BDO

- organization of work and coordination of the "ark furniture" office (accounting, archiving)

- running the company's social media

- handling complaints

- creating promotional and advertising materials

- practical knowledge in the field of furniture production (running your own carpentry workshop)

- knowledge of the specifics of the furniture industry

- fluent knowledge of issues in the field of furniture construction and production

- fluent and practical knowledge of issues in the field of materials used for furniture production

- knowledge of furniture design

- practical knowledge issues in the field of steel furniture constructions

- designing and implementing new furniture models for production

Sales Manager

LUT-SPAW Engineering Company
02.2007 - 09.2014

- experience in selling products from the welding industry

- organization of the sales process

- responsibility for maintaining stock levels

- ensuring continuity of deliveries to customers

- setting pricing policy

- organization of imports of goods from EU and non-EU countries

- direct contact with customers

- implementation of new products as part of processes production of customers

- presentation of products directly in the customer's production process

- organization of trainings

- organization of participation in trade fairs in the country

- direct price negotiations with suppliers

- complaint handling

- participation in the recruitment process of new employees - implementation of new products on the market (safety data sheets, product sheets)

- active acquisition of new customers

- maintaining permanent relationships with customers

- active acquisition of new suppliers

- developing cooperation with suppliers

- maintaining permanent relationships with suppliers

- participation in the creation of promotional and advertising materials

- responsibility for sales volume – sales of brazing products as exclusive distributor on the Polish market

Key Account Manager in Advertasing Agency

Avenue s.c.
09.2006 - 12.2006

- preparing offers for customers

- professional customer service

Education

Master - Management And Marketing

University of Zielona Gora
Zielona Gora, Poland
06.2006

Bachelor of Administrative Studies - Public Administration / Local Government Administr

State Higher School of Public Administration
Zielona Gora, Poland
06.2004

Technician of Wood Technology - Specialization: Furniture Production

Complex of Vocational School For The Wood Industry
Swiebodzice, Poland
06.2000

Skills

  • Sales
  • Cold Calling
  • Active Listening
  • Sales Strategies
  • Intelligence Gathering
  • Negotiation
  • Cross-Channel Marketing
  • Customer Satisfaction
  • Customer Relationship Management
  • Industry Trends

Hobbies

winter swimming, sports, travel

Languages

Polish
Native language
English
Advanced
C1
Russian
Beginner
A1

Timeline

Export Manager

DREWNEX GROUP
03.2023 - Current

Owner of the Company "ark Furniture Rafal Kwacz"

ark furniture Rafal Kwacz
09.2014 - 01.2023

Sales Manager

LUT-SPAW Engineering Company
02.2007 - 09.2014

Key Account Manager in Advertasing Agency

Avenue s.c.
09.2006 - 12.2006

Master - Management And Marketing

University of Zielona Gora

Bachelor of Administrative Studies - Public Administration / Local Government Administr

State Higher School of Public Administration

Technician of Wood Technology - Specialization: Furniture Production

Complex of Vocational School For The Wood Industry
Rafal Kwacz