Rajiv Kumar Premchand
Plaine Magnien , Mauritius
Summary
Hardworking Waiter with more than 10 years of experience and solid background in food and beverage service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Waiter
Norwegian Cruise Lines
03.2013 - 11.2023
- Greeting and seating guests by sliding their chairs at the table with smile.
- Presented food and beverages menu to guests at tables.
- Informed customers about specials, upselling additional food and drink items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Served food and beverages to guests and confirmed complete orders in timely manner.
- Checked with customers to ensure that they were enjoying their meals and refilling their drinks.
- Followed all safety and sanitation regulations when handling food or drinks.
- Calculated charges, issued table checks and collected payments from customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Responded to cleaning duties at end of shift by cleaning dining room chairs, tables, floors and other surfaces regularly.
- Trained new employees to perform duties.
Bar Waiter
Tamassa hotel
Bel Ombre
01.2011 - 12.2012
- Greeted guests and provided them with menus.
- Provided customers with information about the menu items, drinks, and specials of the day.
- Took orders from customers for beverages.
- Delivered ordered items to customers quickly and efficiently.
- Checked on customers to ensure they were satisfied with their drinks.
- Responded promptly to customer complaints in a professional manner.
- Stocked bar area with liquor bottles and other supplies as required by management.
- Performed opening duties such as setting up the bar counter before service began.
- Help bartender to close down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Adhered to all applicable laws relating to serving alcohol responsibly.
Bar Waiter
Berjaya beach resorts and casino
Le Morne
09.2006 - 10.2009
- Greeted guests and provided them with menus.
- Took orders from customers for served beverages.
- Maintained accurate cash handling practices while efficiently serving customers.
- Stocked bar area with liquor bottles and other supplies as required by management.
- Performed opening duties such as setting up the bar counter before service began.
- Honed bartending skills by assisting bartender with high-volume shifts.
Education
Some College (No Degree) - Up To Form IV Level
Emmanuel Anquetil State Secondary School
Mahebourg,Mauritius Skills
- Dining Customer Service
- Food And Beverage Pairings
- Effective Customer Upselling
- Menu Knowledge
- Liquor, Wine, And Food Service
- High-Volume Dining
- Positive And Professional
Languages
Creole French
First Language
French
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Certification
- Beachcomber training academy
- NTC Level 3
Timeline
Waiter
Norwegian Cruise Lines
03.2013 - 11.2023
Bar Waiter
Tamassa hotel
01.2011 - 12.2012
Bar Waiter
Berjaya beach resorts and casino
09.2006 - 10.2009
Some College (No Degree) - Up To Form IV Level
Emmanuel Anquetil State Secondary School
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