Renata Szczygieł
Gdańsk
Overview
17
17
years of professional experience
Work History
EMEA Payroll Director
Arrow Services
08.2021 - Current
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
EMEA Payroll Operation Manager
Arrow Services
03.2019 - 07.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Organized professional development programs for staff, leading to improved performance and skill sets.
EMEA Payroll Team Leader
Capgemini
02.2016 - 02.2019
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
EMEA Country Process Lead
Capgemini
10.2015 - 01.2016
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
- Evaluated vendor performance, selecting the best suppliers based on cost, quality, and delivery timelines.
- Coordinated cross-functional teams to ensure smooth workflow and timely execution of projects.
- Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
EMEA Payroll Specialist
Capgemini
01.2014 - 09.2015
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
HR Transition Specialist
Capgemini
08.2013 - 12.2013
- Developed comprehensive transition plans to ensure seamless integration of new employees and resources.
- Evaluated progress throughout the transition process, making necessary adjustments to ensure successful outcomes.
HR Caseworker Advisor
Shell
03.2010 - 07.2013
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
Store Manager
Roy S.A.
12.2008 - 01.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales & Marketing Coordinator
Eurocomex
09.2007 - 04.2008
- Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
- Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
- Established long-term partnerships with key industry influencers that further strengthened the company''s position within the market.
- Conducted market research to identify trends and competitor strategies, informing adjustments to company offerings accordingly.
Education
Ph.D. - Logistics Management
Krakowska Akademia
07.2011
Master of Arts - International Relations And Affairs
Krakowska Akademia
08.2008
Ph.D. - European Community Law
Jagiellonian University
06.2007
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Project Coordination
- Budget Management
- Business Planning
- Staff Development
- Negotiation
- Contract and Vendor Management
- Legal and Regulatory Compliance
Timeline
EMEA Payroll Director
Arrow Services
08.2021 - Current
EMEA Payroll Operation Manager
Arrow Services
03.2019 - 07.2021
EMEA Payroll Team Leader
Capgemini
02.2016 - 02.2019
EMEA Country Process Lead
Capgemini
10.2015 - 01.2016
EMEA Payroll Specialist
Capgemini
01.2014 - 09.2015
HR Transition Specialist
Capgemini
08.2013 - 12.2013
HR Caseworker Advisor
Shell
03.2010 - 07.2013
Store Manager
Roy S.A.
12.2008 - 01.2010
Sales & Marketing Coordinator
Eurocomex
09.2007 - 04.2008
Ph.D. - Logistics Management
Krakowska Akademia
Master of Arts - International Relations And Affairs
Krakowska Akademia
Ph.D. - European Community Law
Jagiellonian University
Similar Profiles
Margarita ParszutoMargarita Parszuto
Payroll Analyst at Arrow Services Sp. z o.o.Payroll Analyst at Arrow Services Sp. z o.o.
Joanna BoczońJoanna Boczoń
Senior HR Data Analyst - Sales Compensation at Arrow Services Sp. Z O.O.Senior HR Data Analyst - Sales Compensation at Arrow Services Sp. Z O.O.
Michael ClarkeMichael Clarke
Managing Director at Arrow Services GroupManaging Director at Arrow Services Group
AMIRA ELGALYAMIRA ELGALY
ESL Instructor and Business English Trainer at BerlitzESL Instructor and Business English Trainer at Berlitz
Tirumal RaoTirumal Rao
QC representative at M/sQC representative at M/s