Renata Szczygieł
Gdańsk
Overview
17
17
years of professional experience
Work History
EMEA Payroll Director
Arrow Services
Gdansk, Poland
08.2021 - Current
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
EMEA Payroll Operation Manager
Arrow Services
Gdansk
03.2019 - 07.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Organized professional development programs for staff, leading to improved performance and skill sets.
EMEA Payroll Team Leader
Capgemini
Kraków, Poland
02.2016 - 02.2019
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
EMEA Country Process Lead
Capgemini
Kraków, Poland
10.2015 - 01.2016
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
- Evaluated vendor performance, selecting the best suppliers based on cost, quality, and delivery timelines.
- Coordinated cross-functional teams to ensure smooth workflow and timely execution of projects.
- Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
EMEA Payroll Specialist
Capgemini
Kraków
01.2014 - 09.2015
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
HR Transition Specialist
Capgemini
Kraków
08.2013 - 12.2013
- Developed comprehensive transition plans to ensure seamless integration of new employees and resources.
- Evaluated progress throughout the transition process, making necessary adjustments to ensure successful outcomes.
HR Caseworker Advisor
Shell
Kraków
03.2010 - 07.2013
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
Store Manager
Roy S.A.
Kraków
12.2008 - 01.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales & Marketing Coordinator
Eurocomex
Kraków
09.2007 - 04.2008
- Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
- Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
- Established long-term partnerships with key industry influencers that further strengthened the company''s position within the market.
- Conducted market research to identify trends and competitor strategies, informing adjustments to company offerings accordingly.
Education
Ph.D. - Logistics Management
Krakowska Akademia
07.2011
Master of Arts - International Relations And Affairs
Krakowska Akademia
08.2008
Ph.D. - European Community Law
Jagiellonian University
06.2007
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Project Coordination
- Budget Management
- Business Planning
- Staff Development
- Negotiation
- Contract and Vendor Management
- Legal and Regulatory Compliance
Timeline
EMEA Payroll Director
Arrow Services
08.2021 - Current
EMEA Payroll Operation Manager
Arrow Services
03.2019 - 07.2021
EMEA Payroll Team Leader
Capgemini
02.2016 - 02.2019
EMEA Country Process Lead
Capgemini
10.2015 - 01.2016
EMEA Payroll Specialist
Capgemini
01.2014 - 09.2015
HR Transition Specialist
Capgemini
08.2013 - 12.2013
HR Caseworker Advisor
Shell
03.2010 - 07.2013
Store Manager
Roy S.A.
12.2008 - 01.2010
Sales & Marketing Coordinator
Eurocomex
09.2007 - 04.2008
Ph.D. - Logistics Management
Krakowska Akademia
Master of Arts - International Relations And Affairs
Krakowska Akademia
Ph.D. - European Community Law
Jagiellonian University