Rica Paningbatan
Almada Lisbon,Portugal
Summary
REPAIR TECHNICIAN and QUALITY CONTROL WITH MORE THAN 7 YEARS OF EXPERINCE HANDLING FLEXIBLE TASKS.AIMING TO ACQUIRE MORE KNOWLEDGE AND EXPERINCE TO BE MORE COMPETITIVE AS POSSIBLE.
Overview
13
13
years of professional experience
Work History
Technician III
CTDI POLAND SP. Z O. O.
Warsaw, Poland
09.2017 - 01.2025
- Prepares costing basis for parts, assemblies, devices, work packages, and projects.
- Responsible for complying with client’s pricing format requirements.
- Diagnose and repair cell phone hardware and software issues.
- Replace damaged or malfunctioning components such as screens, batteries, and charging ports
- Perform regular maintenance and cleaning of devices to ensure optimal performance.
- Stay up-to-date with the latest cell phone technology and repair techniques.
- Provide exceptional customer service and communicate repair options and timelines effectively.
- Manage inventory of replacement parts and order new stock as needed.
- Document all repairs and maintain accurate records of customer interactions and transactions.
- Troubleshoot and resolve customer complaints or concerns in a timely and professional manner.
Quality Control Packer
PEGAVISION CORPORATION HUMAN RESOURCE DEPT.
Taoyuan, Taiwan
03.2015 - 08.2017
- Performed routine maintenance checks on packaging machinery, resulting in optimal machine performance.
- Applied labels to packaged goods, increasing accuracy during shipping process.
- Enhanced productivity with efficient arrangement and sealing of packages.
- Maintain detailed records of inspection and testing results, including measurements, observations, and any defects or non-conformities found.
- Select random samples for inspection from production batches, shipments, or inventory to evaluate quality.
- Streamlined warehouse operations through meticulous sorting of merchandise before packing.
- Prepared customised packaging solutions for delicate or irregularly-shaped items, reducing return rates due to damages.
Production Operator
JTECHPHILIPPINES INC.
General Trias, Cavite, Philippines
05.2012 - 07.2013
- Handled high-volume production orders whilst maintaining consistent quality control measures.
- Improved overall productivity with regular equipment checks and calibrations.
- Enhanced team efficiency by maintaining clean and organised work areas.
- Assisted in inventory management, ensuring adequate stock levels at all times.
- Monitored machine outputs, ensuring optimal performance at all times.
- Operated machinery and equipment and conducted adjustments to meet safety measures.
Education
Associate Degree - Computer Science
Asian Institute of Science and Technology
Dasmarinas, Philippines /2009 - /2011
Skills
Microsoft Application
- Adobe Photoshop Application
- Corel Draw Visual Graphic Design Application
- Microsoft Visual Basic (Object Oriented Programming)
- C (Procedural Programming Language)
- Basic Networking and Basic Troubleshooting Repair
- Animation Effects (Macromedia Flash MX)
- Troubleshooting
References
References available upon request.
Timeline
Technician III
CTDI POLAND SP. Z O. O.
09.2017 - 01.2025
Quality Control Packer
PEGAVISION CORPORATION HUMAN RESOURCE DEPT.
03.2015 - 08.2017
Production Operator
JTECHPHILIPPINES INC.
05.2012 - 07.2013
Associate Degree - Computer Science
Asian Institute of Science and Technology
/2009 - /2011
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