Rail Transport, Cooking, Aviation, Traveling to Asia
Robert Syta
Dispatcher
Warsaw,Mazovia
Summary
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with EU-based airlines as valued member of cabin crew.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Dispatcher
Koleje Mazowieckie
Warsaw, Mazovia
08.2024 - Current
- Crisis response, quick decision-making, and coordinating actions in emergency situations such as accidents, train failures, or disruptions to minimize consequences.
- Monitoring rail traffic and responding to delays, failures, or incidents.
- Cooperation with infrastructure managers and other railway operators to ensure the proper execution of the train schedule.
- Ordering and coordinating replacement transportation in cases of breakdowns, track maintenance, or other disruptions preventing normal train operations.
Cabin Crew Member
Wizzair Hungary Ltd.
Warsaw, Mazovia
04.2023 - 08.2024
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Train Crew Member
PKP Intercity S.A
Warsaw, Mazovia
06.2019 - 12.2022
- Performed regular checks on onboard equipment such as brakes and couplers, ensuring optimal functioning during trips.
- Managed ticket sales onboard when necessary, efficiently processing transactions using point-of-sale systems and providing outstanding customer service.
- Assisted with emergency situations, effectively following established protocols while prioritizing passenger safety at all times.
- Acting as the host on board PKP Intercity trains.
- After completing training – servicing EIC Premium trains.
Seller
Baltona
10.2018 - 05.2019
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Utilized product knowledge to educate customers on features and benefits.
Passenger Service Assistant
WARS S.A.
Warsaw, Mazovia
05.2018 - 09.2018
- Assisting passengers in sleeping and couchette cars.
- Making beds in sleeping compartments.
- Checking tickets and travel documents.
- Supervising passengers during train journeys.
- Maintaining train documentation and preparing travel reports.
Education
High School Diploma -
CXIX High School Name of Jacka Kuronia
Warsaw, Poland 9 2015 - 5 2018
Skills
Safety awareness
Problem-solving
Cultural sensitivity
Grooming
Team building
Trainings Courses Certificates
- 04.2019
DCC – Card Currency Payments Organizer: Elavon Financial Services - 03.2019
Recognition of Authenticity of Polish and Foreign Banknotes Organizer: Center for Staff Development "TOP-ARTE" - 03.2019
Professional Customer Service Level 1-2 Organizer: Baltona Academy - 06.2018
First Aid Training Organizer: Safety Academy
Interests
Timeline
Dispatcher
Koleje Mazowieckie
08.2024 - Current
Cabin Crew Member
Wizzair Hungary Ltd.
04.2023 - 08.2024
Train Crew Member
PKP Intercity S.A
06.2019 - 12.2022
Seller
Baltona
10.2018 - 05.2019
Passenger Service Assistant
WARS S.A.
05.2018 - 09.2018
High School Diploma -
CXIX High School Name of Jacka Kuronia
9 2015 - 5 2018
Similar Profiles
Aleksandra BecmerAleksandra Becmer
ESG Consultant at Mazowieckie Biuro Rozliczeń KontraktówESG Consultant at Mazowieckie Biuro Rozliczeń Kontraktów
Ilya CharnukhaIlya Charnukha
Customer Service Agent at Sterling OutsourcingCustomer Service Agent at Sterling Outsourcing
Anton ZianouchykAnton Zianouchyk
Customer support officer at Currency.comCustomer support officer at Currency.com