Robert Wasilewski
Warsaw
Summary
Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Years of professional experience with SAP in various roles. Implementations, support and development in Central and Eastern Europe region. SAP Consultant/Manager, Scrum Master, Project Manager, Business Relationship Manager, Service Delivery Manager, Solution architect.
Certificates: SAP, PSM1, ITIL4
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operation & Finance IT Domain Manager
L’OREAL Polska Sp. z o.o.
01.2021 - Current
- Manage SAP and non SAP resources and engage with consultant companies when required.
- Oversee the entire application lifecycle management process.
- Lead SAP and Non SAP projects, including goal-setting, communication, and efficient execution.
- Develop systems and procedures to improve operational quality and team efficiency.
- Lead hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiation contracts with vendors and suppliers to obtain best pricing and terms.
- Identify and implement solutions and automations to enhance user efficiency.
- Execute and secure ITIL process of: Incident and Major Incident Management, Change Management, and Problem Management
- Budgeting and cost analysis of IT Domain
- Analyzed and reported on key performance metrics to senior management.
SAP Operation Manager
L’OREAL Polska Sp. z o.o.
10.2020 - 11.2021
- Manage SAP resources and engage with consultant companies when required.
- Oversee the entire application lifecycle management process.
- Lead SAP projects, including goal-setting, communication, and efficient execution.
- Lead hiring, onboarding and training of new hires to fulfill business requirements.
- Identify and implement solutions and automations to enhance user efficiency.
- Execute and secure ITIL process of: Incident and Major Incident Management, Change Management, and Problem Management
- Budgeting and cost analysis of IT Domain
SAP SD TEAM LEADER
L’OREAL Polska Sp. z o.o.
01.2016 - 09.2020
- SAP SD Team management internal and external consultants
- Design new functionality in SD area
- Support and maintenance (currently 14 countries across Central and Eastern Europe).
- Investigating business needs and identifying options for improvement with IS applications
- Local project management
- Business Relationship Manager – additional function
- Coordination of offshore supporting team
Team Lead SAP Log/SAP Senior Consultant (SD/MM)
S&T Services Polska Sp. z o.o. (former IMG Polska Sp. z o.o.)
01.2007 - 06.2016
- Business blueprint preparations
- SAP system configuration
- Maintenance, creating and management of master data
- Support for key and end user
- System adaptation for new processes
- Participation in new projects (implementation, development, services projects) in role of leading consultant, task consultant and service consultant
- Key user and end user training
- End user documentation
- Users and authorization management
- Testing
- Data migration
- Realization of maintenance of logistic processes
- InterfacesPre sales activities
- SAP Team management
Technical Customer Support Specialist
Stora Enso Poland S.A.
09.2005 - 02.2007
- Technical support of Customers in field mg kraft, sack kraft, CCM, paper sacks
- participation in dealing with the claims
- preparation and introduction of new products, improving the current ones
- monitoring products development
- collecting information regarding customer’s requirements, products and competition
- SAP SD Key User
Customer Service Supervisor
Stora Enso Poland S.A.
10.1997 - 08.2005
- Responsible for all issues connected with keeping good relations with the customers in Poland and also abroad
- Support the customers during the order and post order processes
- Supervising all documents regarding quality system ISO9001:2000 in selling department
- Supporting of end users of SAP SD (key user).
- testing new transactions connected with modification SAP/R3
- making instructions for selling and logistic department for use SAP/R3
- making training for new users of system SAP/R3 – modul SD
Education
Bachelor of Science - Mechanical Engineering
Lodz University of Technology
Lodz2006
Skills
- Business Policies and Procedures
- Financial Budgeting
- Cost Control
- Professional Relationships
- Interpersonal Communication Skills
- Coaching and Training
- Improve Performance
- KPI Management
- Mentoring
- Controls System Maintenance
Certification
- Order Fulfillment with SAP ERP 6.0 EHP4
- Professional Scrum Master™ I (PSM I)
- ITIL® Foundation
Languages
Polish
Native language
English
Upper intermediate
B2
Russian
Elementary
A2
Interests
Production engineering, ERP systems, new technologies
- Hobbies: digital photography, world cooking, voyages, psychology
- Sports: Karate Kyokushin, basketball, football, sailing, tennis, motor -sports
- Music: rock, blues, classic
Timeline
Operation & Finance IT Domain Manager
L’OREAL Polska Sp. z o.o.
01.2021 - Current
SAP Operation Manager
L’OREAL Polska Sp. z o.o.
10.2020 - 11.2021
SAP SD TEAM LEADER
L’OREAL Polska Sp. z o.o.
01.2016 - 09.2020
Team Lead SAP Log/SAP Senior Consultant (SD/MM)
S&T Services Polska Sp. z o.o. (former IMG Polska Sp. z o.o.)
01.2007 - 06.2016
Technical Customer Support Specialist
Stora Enso Poland S.A.
09.2005 - 02.2007
Customer Service Supervisor
Stora Enso Poland S.A.
10.1997 - 08.2005
Bachelor of Science - Mechanical Engineering
Lodz University of Technology
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