Results-oriented Analyst skillful in managing and breaking down large volumes of data. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
1
1
year of professional experience
Work History
Senior Transfer Agency Analyst - Associate 2
State Street Bank
Cracow, Poland
08.2022
Completion of FATCA and CRS returns including generating test files, liaising with operational teams to rectify error messages, managing Client interactions and submitting the final returns to the Tax Authority(ies); Build strong working relationships with management and staff across all functions to achieve regulatory and reporting objectives; Initiate problem recovery, correction strategies, procedural and process enhancements, prevent/reduce error reoccurrences, ensure changes/checklists/job aids/working procedures are up to date; Focus on developing reports not linked to customer requirements which will add value to the business
Acting as a mentor to junior staff and provide coaching under the supervision of the Manager Data analyst, Data entry, Reporting, Numeracy / Literacy skills, Accuracy, PC literate and competent in use of MS Excel spreadsheets, MS Word and MS Outlook
Good level of English spoken and written Ability to learn quickly and work in a team environment Quick in thinking, reflection & execution
Marketing Manager
Bitrecall srl
Bari, Italy
01.2021 - 05.2022
Digital marketing communication manager (social media, insights analysis, content creation (textual and visual); CRM, e-mails and clients incoming calls management; Creation of visuals and payoffs for the social networks of the company's customers; Supporting the market research team with target analysis and planning of social media activities strategies; Periodical meeting with clients with individualization of the market best practice, resuming the marketing strategies performances Creation of graphics, power point presentation, videos, funnel text Creative vision, customization of the communication with the stakeholders and for the stakeholders, presentations of the projects, communication between the company and the clients
Quick and innovative thinking, problem solving oriented (there's always a way to make it work).
Education
Master's degree - Economics and Management (Italian System)
LUM Giuseppe de Gennaro
10.2021
Bachelor's degree - Foreign Languages for Tourism
Università degli Studi di Bari Aldo Moro - Lettere Lingue Arti. Italianistica e culture comparate
12.2018
Skills
Good communication skills gained through my experience with marketing; experience with social media management as copywriter and ADV copy creator I am an empathetic person, able to fit in any kind of social context
The knowledge I gained over the years will add significant value to the Company; I'm flexible and adaptable I will help the Company in time of needs; Excellent people skills, I can build connections with people, open to changes and I will also take care of my ongoing professional training and development; Disciplined, I can easily respect all the protocols and the safety procedures, as I'm already trained in first aid
Good command of Microsoft Office tools, social media management (Ms excel, Outlook, PowerPoint )
Additional Information
In compliance with the Italian Legislative Decree no. 196 dated 30/06/2003, I hereby authorize the recipient of this document to use and process my personal details for the purpose of recruiting and selecting staff and I confirm to be informed of my rights in accordance to art. 7 of the above-mentioned decree.
Personal Information
Date of Birth: 09/12/1989
Gender: Female
Nationality: Italian
Driving License: B
References
BLS-D operator
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Polish
Elementary (A2)
Timeline
Senior Transfer Agency Analyst - Associate 2
State Street Bank
08.2022
Marketing Manager
Bitrecall srl
01.2021 - 05.2022
Master's degree - Economics and Management (Italian System)
LUM Giuseppe de Gennaro
Bachelor's degree - Foreign Languages for Tourism
Università degli Studi di Bari Aldo Moro - Lettere Lingue Arti. Italianistica e culture comparate