Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rohila Makhmayusupova

Rohila Makhmayusupova

Warsaw,14

Summary

Highly motivated and results-driven Junior International Management student with a solid foundation in global business operations, strategic planning, and cross-cultural communication. Demonstrates exceptional analytical and problem-solving skills, with a proven ability to work effectively in multicultural teams. Adept at using academic knowledge and practical experience to drive international growth and foster collaborative environments. Seeking an internship or entry-level position to contribute to organizational success and gain hands-on experience in the dynamic field of international management.

Overview

6
6
years of professional experience

Work History

Technical Support Specialist

Autobid Master
06.2024 - 12.2024
  • Customer Support: Provided technical support to customers via phone, email, and chat, resolving issues promptly and efficiently.
  • Troubleshooting: Diagnosed and resolved hardware and software issues, ensuring minimal downtime for clients.
  • Training: Conducted training sessions for new team members, enhancing their technical skills and knowledge.
  • Customer Satisfaction: Achieved a high customer satisfaction rate by delivering exceptional support and service.
  • Contributed to Growth: Played a key role in identifying new market opportunities, contributing to a 10% increase in potential market reach.
  • Carrefour Cashier Customer service when I came to Poland this was my 1st job this job gave me big opportunity with cultures

Administrative Assistant

Target International School
01.2022 - 08.2022
  • Scheduling and Coordination: Scheduled meetings, appointments, and travel arrangements for executives, optimizing their time management.
  • Document Management: Maintained and organized company documents, ensuring easy access and retrieval.
  • Customer Service: Provided excellent customer service by handling inquiries and resolving issues promptly.
  • Event Planning: Aided in planning and organizing company events, including meetings, conferences, and team-building activities. (with parents)
  • Active Listening: Ability to listen attentively and understand others' perspectives.
  • Support Management & Operations: Assist the manager in daily operations, optimize workflows, and improve efficiency by 20% through better staff coordination

Volunteer

Youth Union
09.2018 - 05.2022
  • Assisted in organizing community outreach events, enhancing engagement and participation.
  • Coordinated logistics for volunteer activities, ensuring smooth operations and effective communication.
  • Managed volunteer scheduling, optimizing resource allocation and attendance at events.
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.

Education

MBA - International Management

Business Management University of Social Science
Warsaw, Poland
07.2026

Skills

  • Communication Skills: Cross-cultural communication, team coordination
  • Technical Skills: Ability in Microsoft Office
  • Problem-Solving Skills: Strategic planning, decision-making
  • Organizational Skills: Project management, time management
  • Critical Thinking: Ability to analyze complex situations and make informed decisions
  • Market Analysis: Skills in analyzing market trends and consumer behavior
  • Content Creation: Ability to create engaging content for various platforms
  • Campaign Management: Experience in planning and executing marketing campaigns
  • Technical troubleshooting
  • Customer support
  • Telecommunications
  • Telephone call control
  • Customer success management
  • Call center operations
  • Performance testing
  • Customer service

Languages

Uzbek (C2)
English (C1)
Russian (B2)
Polish (B1)
Turkish (B1)

Timeline

Technical Support Specialist

Autobid Master
06.2024 - 12.2024

Administrative Assistant

Target International School
01.2022 - 08.2022

Volunteer

Youth Union
09.2018 - 05.2022

MBA - International Management

Business Management University of Social Science

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Rohila Makhmayusupova