Rohila Makhmayusupova
Warsaw,14
Summary
Highly motivated and results-driven Junior International Management student with a solid foundation in global business operations, strategic planning, and cross-cultural communication. Demonstrates exceptional analytical and problem-solving skills, with a proven ability to work effectively in multicultural teams. Adept at using academic knowledge and practical experience to drive international growth and foster collaborative environments. Seeking an internship or entry-level position to contribute to organizational success and gain hands-on experience in the dynamic field of international management.
Overview
6
6
years of professional experience
Work History
Technical Support Specialist
Autobid Master
06.2024 - 12.2024
- Customer Support: Provided technical support to customers via phone, email, and chat, resolving issues promptly and efficiently.
- Troubleshooting: Diagnosed and resolved hardware and software issues, ensuring minimal downtime for clients.
- Training: Conducted training sessions for new team members, enhancing their technical skills and knowledge.
- Customer Satisfaction: Achieved a high customer satisfaction rate by delivering exceptional support and service.
- Contributed to Growth: Played a key role in identifying new market opportunities, contributing to a 10% increase in potential market reach.
- Carrefour Cashier Customer service when I came to Poland this was my 1st job this job gave me big opportunity with cultures
Administrative Assistant
Target International School
01.2022 - 08.2022
- Scheduling and Coordination: Scheduled meetings, appointments, and travel arrangements for executives, optimizing their time management.
- Document Management: Maintained and organized company documents, ensuring easy access and retrieval.
- Customer Service: Provided excellent customer service by handling inquiries and resolving issues promptly.
- Event Planning: Aided in planning and organizing company events, including meetings, conferences, and team-building activities. (with parents)
- Active Listening: Ability to listen attentively and understand others' perspectives.
- Support Management & Operations: Assist the manager in daily operations, optimize workflows, and improve efficiency by 20% through better staff coordination
Volunteer
Youth Union
09.2018 - 05.2022
- Assisted in organizing community outreach events, enhancing engagement and participation.
- Coordinated logistics for volunteer activities, ensuring smooth operations and effective communication.
- Managed volunteer scheduling, optimizing resource allocation and attendance at events.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
Education
MBA - International Management
Business Management University of Social Science
Warsaw, Poland07.2026
Skills
- Communication Skills: Cross-cultural communication, team coordination
- Technical Skills: Ability in Microsoft Office
- Problem-Solving Skills: Strategic planning, decision-making
- Organizational Skills: Project management, time management
- Critical Thinking: Ability to analyze complex situations and make informed decisions
- Market Analysis: Skills in analyzing market trends and consumer behavior
- Content Creation: Ability to create engaging content for various platforms
- Campaign Management: Experience in planning and executing marketing campaigns
- Technical troubleshooting
- Customer support
- Telecommunications
- Telephone call control
- Customer success management
- Call center operations
- Performance testing
- Customer service
Languages
Uzbek (C2)
English (C1)
Russian (B2)
Polish (B1)
Turkish (B1)
Timeline
Technical Support Specialist
Autobid Master
06.2024 - 12.2024
Administrative Assistant
Target International School
01.2022 - 08.2022
Volunteer
Youth Union
09.2018 - 05.2022
MBA - International Management
Business Management University of Social Science
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