Rose Iris Twigg
Mold,Flintshire
Summary
Dedicated professional with a strong understanding of the retail industry, specialising in fashion trends and merchandising awareness.
Demonstrates exceptional skills in merchandise arrangement and visual display creativity, enhancing customer satisfaction through excellent communication and customer service. Committed to maintaining a flexible schedule to meet the dynamic needs of the retail environment.
Caring student offers background in volunteer roles. Works well autonomously and collaboratively to provide support for tasks. Skilled at engaging and communicating with community programmes.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Volunteer support worker
NEWCIS
Mold, Flintshire
01.2025 - Current
- Coordinated donation drives; enhanced resources available to disadvantaged communities.
- Created enjoyable holiday activities for carers within the community.
- Aided in organising charity fundraisers, resulting in increased community engagement.
- Assisted in arranging transport logistics for charity events, ensuring smooth event flow.
- Facilitated communication between volunteer staff to carry out tasks.
- Assisted in organising community events, enhancing local engagement.
- Worked with local charities to coordinate donation drives and fundraising activities.
Retail assistant
Schuh
Broughton , Flintshire
06.2024 - 12.2024
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Ensured visual merchandising standards with regular display updates.
- Delivered excellent customer service by answering queries and providing product information.
- Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
- Assisted in stock replenishment to maintain store appearance.
- Handled transactions, maintaining accurate till records.
- Boosted sales through suggestive selling techniques.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Waiter
Mold Golf Club
Mold, Flintshire
01.2024 - 05.2024
- Relayed feedback from customers to management for continuous improvement.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Managed table settings for optimal dining experience.
- Assisted in food preparation, resulting in timely service delivery.
- Liaised with kitchen staff for prompt order delivery to customers.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Delivered excellent customer service through friendly and polite interaction.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
GCSEs -
Wrexham Collage
Wrexham 09.2024 - 06.2025
Skills
- Fashion trends awareness
- Merchandising awareness
- Retail industry understanding
- Merchandise arrangement
- Visual display creativity
- Flexible schedule availability
- Customer satisfaction enhancement
- Communication excellence
- Customer Service
Accomplishments
- Duke of Edinburgh Bronze Award
- North Wales Champion Cross Country
- Professional Child Model (Boss Models)
Timeline
Volunteer support worker
NEWCIS
01.2025 - Current
GCSEs -
Wrexham Collage
09.2024 - 06.2025
Retail assistant
Schuh
06.2024 - 12.2024
Waiter
Mold Golf Club
01.2024 - 05.2024
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