Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roselyne Niyibizi

Warsaw

Summary

Dynamic professional with a proven track record in customer engagement and team management, notably at Move Afrika. Excelled in fostering stakeholder relationships and enhancing brand awareness through exceptional communication skills and Microsoft Excel proficiency. Demonstrated ability to translate complex concepts, ensuring premier customer satisfaction and operational excellence.

Overview

1
1
year of professional experience

Work History

Move Afrika Ambassador

Move Afrika (Global Citizen)
11.2023 - 12.2023
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Had to deal with bookings and transport for the delegates who come for event.
  • Translated for delegates .
  • Explained for the citizens (Rwandans) what global citizen is all about.

Translator and Interpreter

International Compassion
09.2022 - 12.2023
  • Translated documents from English to kinyarwanda.
  • Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
  • Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
  • Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
  • Sent requests of sponsees to their sponsors.
  • Trained and responsible of upcoming translator.

Receptionist

BRACHETTO
05.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Accounting, Finance And International Investment

University of Warsaw
Poland, Warsaw
06.2026

High School Diploma -

King David International Academy
Kigali, Rwanda
08.2022

Skills

  • Customer Engagement

  • Team Management

  • Product Knowledge

  • Brand Awareness

  • Microsoft excel

  • Microsoft word

Languages

kinyarwanda
Native language
English
Advanced
C1
French
Elementary
A2
Polish
Elementary
A2

Timeline

Move Afrika Ambassador

Move Afrika (Global Citizen)
11.2023 - 12.2023

Receptionist

BRACHETTO
05.2023 - 09.2023

Translator and Interpreter

International Compassion
09.2022 - 12.2023

Accounting, Finance And International Investment

University of Warsaw

High School Diploma -

King David International Academy

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Roselyne Niyibizi