Summary
Overview
Work History
Education
Skills
Timeline
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Ruchika Singh

Warsaw

Summary

Dynamic and results-oriented professional with a background in guest services as a Front Desk Associate and a strategic focus on sales and client relations as a Junior Account Executive. Proven capacity to deliver exceptional client experiences, coupled with adept communication, organizational, and problem-solving skills. Demonstrated ability to navigate diverse responsibilities in fast-paced environments. Seeking a challenging role at CBRE Poland to leverage this multifaceted skill set and contribute to the company's growth and excellence.

Overview

1
1
year of professional experience

Work History

Junior Account Executive

Shreeji Construction
11.2022 - 02.2023
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Designed program and maintenance plans to monitor product inventories.
  • Actively contributed to sales efforts, identifying opportunities for upselling and cross-selling products or services to existing clients.
  • Collaborated with cross-functional teams, including marketing and customer support, to provide exceptional service to clients and resolve any issues promptly.
  • Conducted market research and competitive analysis to stay informed about industry trends and identify areas for business growth.
  • Developed and delivered compelling presentations and proposals to clients, effectively articulating the value proposition of the company's products or services.

Front Desk Associate

Taj Group Of Hotels
06.2022 - 11.2022
  • Adhered rigorously to hotel policies, including stringent privacy regulations, ensuring the utmost safeguarding of guest data and upholding the hotel's distinguished reputation for security and confidentiality.
  • Managed intricate financial transactions with unwavering accuracy and integrity, reflecting a keen attention to detail. Proficiency in managing monetary exchanges, both digital and physical, was integral to role.
  • Strong commitment to maintaining the higher ethical standards, confidentiality and professionalism in handling sensitive information in complying regulatory requirements.
  • Played a pivotal role in streamlining front office operations by contributing to the refinement and implementation of efficient check-in/check-out protocols, alongside meticulous record-keeping practices.
  • Reviewed files, records and other documents to obtain information and respond to requests.
  • Proven ability to work collaboratively with cross-functional teams and operation to achieve shared goals.
  • Maintained transaction security by verifying payment cards against identification.
  • Demonstrated exceptional problem-solving prowess by adeptly addressing and resolving guest concerns and complaints, thereby consistently achieving high levels of guest contentment.
  • Demonstrated multitasking and time management skills by efficiently managing various responsibilities, such as attending to guest inquiries, handling phone calls, and managing check ins.

Education

Masters in Management - Management Studies

Vistula School of Management
Warsaw, Poland

Bachelor of Arts - International Hospitality And Tourism Management

ITM IHM Oshiwara
Mumbai, India
06.2022

Skills

  • Business Administration
  • Expense Reporting
  • Advertising Services
  • ASI Front Desk
  • Ethical Conduct
  • Adaptability
  • Collaboration and Teamwork
  • Cash Handling
  • File Management
  • Problem solving skills
  • Hospitality Service

Timeline

Junior Account Executive

Shreeji Construction
11.2022 - 02.2023

Front Desk Associate

Taj Group Of Hotels
06.2022 - 11.2022

Masters in Management - Management Studies

Vistula School of Management

Bachelor of Arts - International Hospitality And Tourism Management

ITM IHM Oshiwara

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Ruchika Singh