Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RUKAYAT SALAMI

Warsaw

Summary

Motivated and detail-oriented professional with experience in customer service and sales operations. Highly efficient in problem-solving with a demonstrated commitment to providing great customer service. Well-rounded team player dedicated to leveraging my skills in providing exceptional service and achieving set goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Sales Associate

MBJ Braids
11.2022 - 01.2024
  • Inform customers about the company's new products, services, and policies
  • Provide solution to dissatisfied customers
  • Communicate with other call center professionals to improve customer service
  • Assist customers with product selection inquiries and purchase transactions
  • Conduct market research to stay up to date on industry trends and customer needs

Customer Service Representative

Eleventh House Suites
02.2020 - 10.2022
  • Communicate with customers professionally and positively via phone and email, fostering strong relationships and leaving lasting impressions
  • Respond to customer inquiries and complaints via phone, email, and chat in a timely and efficient manner
  • Utilize conflict resolution strategies to successfully resolve customer disputes and issues

Education

Bsc. International Relations - Business and Finance

Vistula University
03.2024

Senior School Certificate -

Holy Child Catholic Secondary School
07.2018

Skills

  • Ability to prioritize, plan and work independently with minimal supervision
  • Ability to Work in a Team
  • Customer Service
  • Knowledge of MS Office and Developed Computer Skills
  • Ability to work in a fast-paced environment
  • Exemplary time management skills, ensuring productivity and meeting deadlines consistently
  • Emotional intelligence and good interactions with others
  • Good communication skills: Verbal and Written
  • Problem Solving
  • Attention to details
  • Problem-Solving
  • Reliable and punctual
  • Relationship Building
  • Verbal/written communication
  • Conflict Resolution
  • Client Service
  • Product Sales

Languages

English
French

Timeline

Sales Associate

MBJ Braids
11.2022 - 01.2024

Customer Service Representative

Eleventh House Suites
02.2020 - 10.2022

Bsc. International Relations - Business and Finance

Vistula University

Senior School Certificate -

Holy Child Catholic Secondary School
RUKAYAT SALAMI