Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Credentials And Activities
Certification
Work Availability
Affiliations
Work Preference
Quote
Software
Languages
Interests
Websites
Timeline
Generic
RUM M C

RUM M C

Associate Director (AD)
Wrocław,Lower Silesian Voivodeship

Summary

Results-oriented compliance and risk management professional with 13+ years of global experience in regulatory frameworks, surveillance operations, and model governance. Recognized for leading strategic initiatives that enhance compliance efficiency, reduce false positives, and streamline post-acquisition transitions. Adept at driving process optimization, managing cross-functional teams, and delivering scalable, data-driven solutions. Trusted for fostering collaboration, maintaining business continuity, and delivering high-impact results in dynamic, high-pressure environments. - EU Blue Card holder.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
3
3
Languages
3
3
Certificates

Work History

Associate Director (AD), Communications Models

UBS
Wrocław, Lower Silesian Voivodeship, Poland
01.2024 - Current
  • Played a key role in the successful transition of compliance operations during the UBS-Credit Suisse integration, ensuring business continuity through effective coordination and stakeholder alignment.
  • Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
  • Developed and implemented automated compliance reporting frameworks to enhance transparency, improve efficiency, and support data-driven decision-making.
  • Led the optimization of Electronic and Audio Communications Compliance Models, introducing a streamlined alert definition review process that reduced false positive lexicon-based alerts by approx. 70%.
  • De-scoped and decommissioned legacy vendor-based eComm and aComm models, successfully migrating monitoring capabilities to more scalable and efficient in-house systems.
  • Enhanced KMPI (Key Model Performance Indicator) methodology using both statistical and non-statistical analysis, aligning performance measurement with risk appetite and business objectives.
  • Recognized with performance awards for resolving both critical and non-critical issues and proactively addressing model monitoring concerns, reflecting a strong balance of individual contribution and team collaboration.
  • Owned and maintained the Book of Work (BoW) across multiple model streams, ensuring timely status updates and alignment with Model Governance requirements.
  • Identified compliance gaps and proactively implemented mitigation strategies during key organizational transitions, including regional employee migrations and structural changes.
  • Maintained and updated model documentation using the PVT (Pretty Versatile Template), a standardized and customizable PDF-based tool for tracking model changes and enhancements.
  • Defined clear targets and objectives and communicated to other team members.
  • Prepared and presented key monthly reports in internal forums, highlighting model performance, updates, and compliance metrics for stakeholder review and strategic decision-making.
  • Trained and onboarded new team members, accelerating their transition to full productivity and ensuring seamless integration into daily operations to maintain process efficiency and team performance
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.

AVP, eComm Surveillance Effectiveness

Credit Suisse
Wrocław, Lower Silesian Voivodeship, Poland
01.2023 - 01.2024
  • Conducted regular compliance reviews and implemented lexicon tuning and parameter refinements, significantly reducing alert fatigue and enhancing detection accuracy.
  • Collaborated with global teams to share insights, optimize surveillance scenarios, and ensure alignment with enterprise risk appetite.
  • Supported User Acceptance Testing (UAT) for surveillance system enhancements and delivered stakeholder reports to uphold system integrity and compliance standards.

Assistant Manager, Invoice Billing

State Street
Bangalore, Karnataka, India
05.2022 - 01.2023
  • Led the successful transition of billing operations from Europe to India by training teams, standardizing processes, and sharing best practices to ensure smooth and efficient implementation.
  • Streamlined accounting operations and optimized infrastructure, enhancing billing efficiency and cross-functional collaboration across regions.
  • Drove improvements in invoice accuracy through effective stakeholder engagement and strategic data management.
  • Facilitated team-building activities, enhancing team cohesion and morale.

Associate Manager, Global Market Surveillance

HSBC
Bangalore, Karnataka, India
06.2018 - 02.2022
  • Proactively monitored real-time eComms across Global Markets (FI, Equities, FX) via Bloomberg, mitigating compliance risks through timely escalations and warnings.
  • Streamlined surveillance processes by enhancing Joiners, Movers, and Leavers (JML) tracking, improving data integrity and monitoring accuracy
  • Led historical trade activity reviews, presenting critical findings to stakeholders for risk-informed decisions.
  • Delivered impactful MI and trend reports—including OOH (Out of Hours) activity summaries and Audio Monitoring (GAS) insights—improving regulatory reporting precision.

Technical Coordinator, Clients Accounts & Income

Northern Trust
Bangalore, Karnataka, India
07.2011 - 06.2018
  • Oversaw task allocation and monitored team performance, boosting productivity by ~30% through Excel training for 40+ team members—reducing errors and significantly improving turnaround times on client account updates, including Trusts, Estates, and Agencies
  • Strengthened KYC compliance by partnering with 2LoD and Relationship Managers to ensure accurate and up-to-date documentation for account lifecycle management.
  • Acted as Privacy Champion for the Wealth Department, leading department-wide training on data privacy controls and compliance best practices.
  • Delivered seamless client service by managing income collection and dividend processing, and accurately reconciling and reporting CASS transactions using data-driven analysis.
  • Directed the implementation of end-to-end macro processing with Macro IT, reducing income and trading processing time by 45% while enhancing accuracy.
  • Implemented best practices in data management, ensuring the security and integrity of sensitive information.

Content Analyst, Client Contract Analysis

Thomson Reuters
Bangalore, Karnataka, India
10.2010 - 03.2011
  • Analyzed client contracts, performed revenue trend reporting, and improved billing accuracy

Education

MBA - Financial Accounting

Sikkim Manipal University (SMU)
Bangalore, India
07.2008 - 10.2010

Post Graduate Program Mgmt. (PGPM Diploma) - Financial Management

IBMR - IBS College
Bangalore, India
07.2008 - 12.2010

Bachelor of Business Mgmt. (BBM) - Financial Accounting

University of Mysore
Mysore, India
04.2005 - 07.2008

Skills

MS Office Suite

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Accomplishments

  • Led Compliance Transition Post-Acquisition: Played a pivotal role in the seamless transition of compliance processes during UBS’s acquisition of Credit Suisse, ensuring business continuity and stakeholder alignment.
  • Enhanced Model Performance: Improved Electronic & Audio Communication Surveillance Models by reducing false positives by 60–70% through strategic lexicon tuning and alert recalibration, significantly boosting monitoring accuracy.
  • Streamlined Surveillance Operations: Successfully decommissioned outdated vendor-based models and migrated monitoring activities to robust in-house solutions, optimizing efficiency and reducing operational risk.
  • Reporting Automation & Insight Generation: Designed and implemented automated compliance reporting frameworks, delivering actionable insights and enhancing strategic decision-making through KMPI metric reporting and MI analysis.
  • Recognized Contributor: Earned recognition for resolving critical compliance issues swiftly and collaboratively, supporting a high-performance culture within global teams.
  • Boosted Team Productivity: Delivered Excel training to 40+ team members, resulting in a 30% increase in accuracy and efficiency of client account operations.

Disclaimer

I hereby declare that the above information is true and accurate to the best of my knowledge.

Credentials And Activities

  • EU Blue cardholder, 06/2023, 06/2026, Poland
  • Agile foundation & Scrum Master, Credit Suisse, 2023
  • Train The Trainer Certificate (TTT), Northern Trust, 2018
  • Toastmaster (Public Speaking Forum), Northern Trust, 2017-2018
  • Python Beginner Class, UBS in 2024

Certification

Train The Trainer Certificate (TTT)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Local Professional Groups & Networks (e.g., in Wrocław, Poland) - Active participant in local financial, compliance, and risk management networking events, contributing insights on regulatory trends and process optimization.
  • Engaged in privacy and data protection standards, participating in discussions about emerging privacy laws and helping to implement organizational data protection practices.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave4-day work week

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Software

PVT (Pretty Versatile Template)

Fundmaster

Global Relay

MS Office Suite

GCM/ WCM

Surveillance and Compliance Tools

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Bilingual or Proficient (C2)

Interests

World Travel & Cultural Exploration

Hiking / Adventure Sports

Photography

Timeline

Python Beginner Class

04-2024

Associate Director (AD), Communications Models

UBS
01.2024 - Current

Agile foundation & Scrum Master

03-2023

AVP, eComm Surveillance Effectiveness

Credit Suisse
01.2023 - 01.2024

Assistant Manager, Invoice Billing

State Street
05.2022 - 01.2023

Train The Trainer Certificate (TTT)

06-2018

Associate Manager, Global Market Surveillance

HSBC
06.2018 - 02.2022

Technical Coordinator, Clients Accounts & Income

Northern Trust
07.2011 - 06.2018

Content Analyst, Client Contract Analysis

Thomson Reuters
10.2010 - 03.2011

MBA - Financial Accounting

Sikkim Manipal University (SMU)
07.2008 - 10.2010

Post Graduate Program Mgmt. (PGPM Diploma) - Financial Management

IBMR - IBS College
07.2008 - 12.2010

Bachelor of Business Mgmt. (BBM) - Financial Accounting

University of Mysore
04.2005 - 07.2008
RUM M CAssociate Director (AD)