Business Development Officer
BS Virtual
06.2023
- Managing customer communications
- Providing customer support
- Handling inquiries and complaints
- Offering technical assistance
- Providing information about products and services
Rumbidzai Greatwin Mumbamarwo
Lublin
Summary
Motivated Computer Science student at WSEI University in Lublin, Poland, originally from Zimbabwe. Eager to leverage technical skills and a passion for customer service in a dynamic, fast paced role in your organization. Committed to providing excellent service while utilizing problem-solving and technical skills.
Work History
Agent
FBC (BS Virtual)
11.2022
- Selling and marketing of FBCBS, insurance and banking products and services
- Provide returns as per Appendix to FBCBS at agreed intervals
- Reporting on a weekly basis to the FBCBS agency Coordinator any issues of a financial nature that may compromise the agency' relationship with the FBCBS AGENCY for example lawsuit, blacklisting or adverse of media coverage.
- Where not provided by FBCBS, provide infrastructure and secure premises.
- Reporting to the Principal suspicious transaction within 24 hours of for formulation of suspicion.
Sales Representative
Techstore
10.2022
- Responsible for selling to Civil servants and promoting company product all around Zimbabwe putting the company on map and be on top of all the competitors
- Greeting customers and persuading them to buy
- Travelling to places where they are civil servants
- Marketing the product on different social platforms and spreading the rumor about our company
- Schedule calls with client and make follow ups to check if they like our products
Education
Bachelor of Science - Computer Science
WSEI University
03.2028
Skills
- Programming languages: C #
- Python
- java
- web design
Languages
English (fluent)
Shona (native)
References
Available upon request.
PERSONAL ATTRIBUTES
- Good Listening skills
- Good Communication and Presentation skills
- Active Netball Team Player
OTHER SKILLS
Computer Literate
Teamwork
Adept at working in multicultural, diverse teams, promoting collaboration and efficiency.
Customer Service
- Exceptional communication and interpersonal skills.
- Proven ability to handle customer inquiries, solve problems, and maintain a positive atmosphere.
Timeline
Business Development Officer
BS Virtual
06.2023
Agent
FBC (BS Virtual)
11.2022
Sales Representative
Techstore
10.2022
Bachelor of Science - Computer Science
WSEI University
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