Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Rumbidzai Marawa

Warsaw

Summary

Dedicated and professional with a strong commitment to delivering effective, efficient, and high-quality service. Thrives under pressure and excels as a team member and leader. Self-motivated and capable of working independently with minimal supervision. Exceptional written and oral communication skills, combined with keen attention to detail, consistently delivers outstanding results. Passionate and reliable Psychologist develops customized treatment plans to meet unique client needs. Provides evidence-based care with careful examination of relevant characteristics. Empathetic communicator that helps clients understand treatment purposes. Demonstrated knowledge of standard psychological assessment instruments of personality and intellectual functions.

Work History

Customer service professional

Foundever
05.2024 - Current
  • Providing customer services by responding to customer needs through calls
  • Identifying customer needs and following up on leads
  • Resolving customer queries.

Childminder

Private Household
02.2024 - 05.2024

Childminder



Private Household, Warsaw, Poland


Child-Centric Approach:


.Cared for children’s well-being, safety, and emotional needs.


.Fostered a nurturing environment, promoting healthy development.


Observation and Adaptability:


.Observed children’s behavior, identifying individual needs and preferences.


.Adapted caregiving techniques to suit each child’s personality and age.


Play and Learning:


.Organized creative activities, stimulating cognitive and social development. Engaged in play-based learning, enhancing problem-solving and communication skills.


Emotional Support:


.Comforted children during challenging moments, teaching resilience and coping strategies.


.Encouraged positive self-esteem and emotional expression.


Communication and Collaboration:


.Communicated effectively with parents, discussing child progress and Languagesaddressing concerns.



Responsibility and Reliability:


.Managed daily schedules, including meals, naps, and playtime.


.Ensured children’s safety and well-being at all times.


Child Psychology Insights:


.Applied knowledge of child development theories to support healthy growth


.Observed behavioral patterns and milestones contributing to the interest of child Psychology

Personal Assistant to Manager

Econet Wireless
03.2020 - 09.2020
  • Organizing meetings and appointments
  • Organizing conferences and events
  • Typing, compiling and preparing reports and presentations
  • Arranging travel plans and accommodation
  • Ensuring the manager attends all meetings and meets important deadlines.

Education

Bachelors Of Science In Psychology - Human Sciences

University Of Economics And Human Sciences in Warsaw
Warsaw, Poland
07.2024

A Level -

Grasslands High School
Zimbabwe
2018

O Level -

Msengezi High School
Zimbabwe
2016

Skills

  • Behavioural psychology
  • Psychological assessment
  • Interpersonal skills
  • Occupational therapy
  • Good writing and presentation skills
  • An amazing service mindset
  • Computer affluent (MS Office)
  • Entrepreneurial, organizational and efficient
  • Team player with the ability to work individually
  • Disciplined, loyal and dedicated to quality and exceptional service delivery
  • Good interpersonal conversational skills
  • Analytically skilled with the ability to think outside the box

Languages

Fluent in English (C2)
Shona
Advanced (C1)

References

Available upon request

Timeline

Customer service professional

Foundever
05.2024 - Current

Childminder

Private Household
02.2024 - 05.2024

Personal Assistant to Manager

Econet Wireless
03.2020 - 09.2020

Bachelors Of Science In Psychology - Human Sciences

University Of Economics And Human Sciences in Warsaw

A Level -

Grasslands High School

O Level -

Msengezi High School
Rumbidzai Marawa