Rustam Kurbanov
Warszawa
Summary
Entry-level Junior Accountant with a completed degree in Finance and Accounting. True team player with a number of languages. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Account Manager
VOYAGU
03.2022 - Current
- Created proposals for new and repeat customer business transactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Customer Service Representative
SITEL POLSKA
01.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Answered a constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Bank Assistant
JSC KASPI BANK
05.2020 - 09.2020
- Adhered to policies, procedures and regulatory banking requirements.
- Prepared and reviewed loan due diligence for processing, administration and closing.
- Managed banking relationships and assisted clients by presenting ideal products and services.
- Prepared and maintained loan records and associated documents.
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
Education
Finance and Accounting
Vistula University
Warsaw05.2023
College - Accounting And Finance
Suleyman Demirel College Lyceum Boarding School
Almaty06.2019
Skills
- Client Representation
- Journal Entries
- Client Relations
- Balance Sheets
- Microsoft Office
- Goals and Performance
- Verbal and Written Communication
- Analytical Problem Solver
- Advanced Salesforcecom
- Technical Support
Certification
2021 Summer Exchange Program in TX, USA
2018 Country Representative in the International festival of Languages and Cultures in Sydney, Australia
Languages
Russian
Native language
English
Advanced
C1
Turkish
Advanced
C1
Polish
Intermediate
B1
Timeline
Sales Account Manager
VOYAGU
03.2022 - Current
Customer Service Representative
SITEL POLSKA
01.2021 - 02.2022
Bank Assistant
JSC KASPI BANK
05.2020 - 09.2020
Finance and Accounting
Vistula University
College - Accounting And Finance
Suleyman Demirel College Lyceum Boarding School
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