Rutendo Sharlotte Dorcas Makoni
Warszawa
Summary
Driven professional with a robust background in customer service and hospitality.Excelled in customer advising and interpersonal communications, significantly enhancing client satisfaction and account growth. Skilled in mentoring with a proven track record of delivering results through effective problem-solving and team training.
Overview
2021
2021
years of professional experience
Work History
Travel Consultant
Carlson Wagonlit Travel
Warsaw
10.2018 - 02.2021
Customer Service Representative
Marondera
07.2018 - 08.2018
- Providing solutions for customers queries on customer accounts
- Assisted with growing the company base by registering new client accounts
- Assisting with servicing of routine, inbound customer calls providing information to potential account holders on how the account works
- Sending and receiving emails from customers
- Sending invoices to customers concerning their accounts
Technical
Trustwave
Education
Bachelors degree - finance and accounting
Vistula University
Warszawa, Poland11.2024
Skills
- Customer advising
- Interpersonal communications
- Mentoring and training
Personal Information
- Date of Birth: 04/19/99
- Gender: Female
- Nationality: Zimbabwean
- Driving License: B
Languages
English
First Language
References
References available upon request.
Timeline
Travel Consultant
Carlson Wagonlit Travel
10.2018 - 02.2021
Customer Service Representative
07.2018 - 08.2018
Technical
Trustwave
Bachelors degree - finance and accounting
Vistula University
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