Summary

Overview

Work History

Education

Skills

Work Availability

Languages

Timeline

Hi, I’m

Saif Saidani

Customer Service Agent

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2025

years of professional experience

4

Languages

Work History

Witchers Naleśniki

Barman

1 2023 - 10.2024

Job overview

Interact with customers
Provide high quality service to customers
Serving and processing payments
Providing new ideas for cocktail's

The Ned

Hotel Receptionist

01.2020 - 01.2023

Job overview

Answer guest queries and handle complaints
Answer incoming calls
Provide an outstanding guest experience
Maintain an orderly front desk

TCC

Customer Service Agent

1 2016 - 1 2019

Job overview

Responding to Customer Inquiries:
Communicating with customers
Helping customers resolving issues
Answering customer questions;

Education

Bach Hamba
Tunisia

BACHELOR'S DEGREE from Information And Communication Technology

04.2001

University Overview

Skills

Salesmanship

Availability

See my work availability

Not Available

Available

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Languages

Arabic

Native language

English

Proficient

C2

French

Proficient

C2

Polish

Beginner

A1

Timeline

Hotel Receptionist

The Ned

01.2020 - 01.2023

Bach Hamba

BACHELOR'S DEGREE from Information And Communication Technology

04.2001

Barman

Witchers Naleśniki

1 2023 - 10.2024

Customer Service Agent

TCC

1 2016 - 1 2019