Salman Shafiq
Gmina Lwówek,Greater Poland
Summary
High-energy food preparation worker equipped to handle high-volume food orders. Thrives in fast-paced and detail-focused environments. Superior record of meeting challenges head-on with resourceful problem-solving. Logistical planner and team leader with supply management experience. Background in record-keeping and inventory control. Proactive, resourceful and results-driven professional. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Pizza chef
NOVA TRATTORIA
Buk, Greater Poland
02.2024 - Current
- Applied creative presentation techniques to enhance visual appeal of dishes.
- Collaborated with waiters and servers to produce food ordered.
- Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients and workstations.
- Created special menus for events with unique ingredients and recipes.
- Collaborated with kitchen staff to foster productive, enjoyable work environment and meet service demands.
- Dated and rotated food stocks to minimise wastage.
- Provided support to crew members through all facets of food preparation and delivery.
- Managed kitchen workflow during peak hours for timely delivery of dishes.
- Worked with kitchen staff to streamline food preparation processes.
- Forecasted sales trends to plan team resourcing.
Shift manager
Pizza Hut (PHC)
Ayia Napa, Cyprus
05.2016 - 09.2022
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Evaluated team outputs and delivered constructive feedback to aid professional development.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Established and maintained organized working environment for team of 30 people.
- Tracked receipts, employee hours and inventory movements for smooth budgetary planning.
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Updated training and procedures to address skills gaps and challenges.
- Carried out day-to-day duties accurately and efficiently.
Waiter
Grecian Bay 5 Star Hotel
Famagusta, Cyprus
03.2015 - 05.2016
- Attended to customer's needs proactively for first-class waiting service.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Kept tables clear of used crockery, glassware and cutlery.
- Increased order value by upselling sides, drinks and desserts.
Assistant operations manager
E2E Cargo & Supply Chain Company
Faisalabad, Pakistan
01.2011 - 05.2014
- Stacked and organized freight at specified areas using boards or pallets.
- Assisted with loading and unloading of vehicles manually and using machines.
- Operated lifting equipment to transport and store stock.
- Monitored material availability following daily plan changes, ensuring on-time supply to production to minimise delays.
- Arranged supplies, documents and spaces for meetings.
- Drafted documents and reports for management review.
- Helped resolve client problems quickly with superior customer service.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Answered customer enquiries, providing current and precise pricing and delivery area info.
- Developed alternative routes to mitigate delays and increase delivery satisfaction.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Received consistently positive customer feedback, promoting continued loyalty and frequent referrals.
- Communicated with recipients to collect signatures, confirm details and deliver award-winning service.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
Education
Diploma Management Skills - Hospitality
InterNapa Collage
Cyprus 06.2014 - 05.2016
Bachelor of Business Administration - Commerce & IT
Govt Collage of Commerce
Pakistan 04.2012 - 03.2014
Diploma of Higher Education - Commerce & IT
Govt. Collage of Commerce
Pakistan 03.2010 - 02.2012
Skills
- Quality Control
- Stock management
- Hazardous chemical handling
- Load weight calculation
- Package labelling
- Team building
- Communication skills
- Leadership
- Knowledge of TCL
- Food storage
- Pest control
- Shipment planning
- Cargo staging standards
Languages
English
Fluent
Urdu
Native
Hindi
Fluent
Polish
Elementary (A2)
Greek
Intermediate (B1)
Affiliations
- Learning History
- Sports
Timeline
Pizza chef
NOVA TRATTORIA
02.2024 - Current
Shift manager
Pizza Hut (PHC)
05.2016 - 09.2022
Waiter
Grecian Bay 5 Star Hotel
03.2015 - 05.2016
Diploma Management Skills - Hospitality
InterNapa Collage
06.2014 - 05.2016
Bachelor of Business Administration - Commerce & IT
Govt Collage of Commerce
04.2012 - 03.2014
Assistant operations manager
E2E Cargo & Supply Chain Company
01.2011 - 05.2014
Diploma of Higher Education - Commerce & IT
Govt. Collage of Commerce
03.2010 - 02.2012
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