Summary
Overview
Work History
Education
Skills
Software
Interests
Testing & Quality
Certification
Timeline
Generic

Sayal Nediyakandathil

Warehouse Supervisor
Warsaw

Summary

Results-driven warehouse and operations professional with 5+ years of experience leading shop floor and logistics teams, driving performance, ensuring safety, and managing daily operations. Proficient in applying Toyota Production System (TPS) principles including Kaizen, Heijunka, Yamazumi, and visual management. Strong in people development, safety compliance, continuous improvement, and KPI-based process control. Skilled in ERP systems, Excel-based reporting, and cross-functional collaboration.

Overview

8
8
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Team Manager

Foundever (Sitel Group), Warsaw, Poland
10.2023 - Current
  • Lead a team of agents, monitoring daily performance, and aligning outputs with operational KPIs.
  • Utilize Power BI, Tableau, Qvasa, and Excel dashboards to identify performance gaps, and implement action plans.
  • Conduct one-on-one coaching, team briefings, and development planning to build multi-skilled associates.
  • Support onboarding, HR documentation, payroll coordination, and internal compliance.
  • Collaborate with the QA team on grading and quality improvement calibration.


Technical Support Executive

Foundever (Sitel Group), Warsaw, Poland
10.2021 - 10.2023
  • Provided operational and technical support to end users, ensuring resolution of high-volume cases.
  • Acted as a team leader backup, managing workloads, escalations, and service quality.
  • Identified root causes of customer issues, and proposed solutions to improve response times and satisfaction.
  • Contributed to internal SOP updates, and participated in continuous improvement initiatives.

Warehouse Operations Supervisor

Yemmar Engineering Construction, Kerala, India
09.2018 - 12.2020
  • Supervised daily warehouse operations, including goods movement, inbound/outbound control, and resource allocation.
  • Ensured strict safety compliance: conducted daily patrols, risk assessments, and accident root cause analyses.
  • Led cross-functional coordination to improve ergonomics, reduce rework, and ensure quality compliance.
  • Developed and maintained Standard Operating Procedures (SOPs), ensuring alignment with production and logistics needs.
  • Monitored KPIs across safety, delivery accuracy, and efficiency to drive operational excellence and visual management.
  • Supported training and job rotation planning using a skill matrix and competency development tools.
  • Applied TPS principles, including 5 Why analysis, FMDS, and continuous kaizen improvements.

Quality & Process Control Engineer

NITS – TPL Plant, Tamil Nadu, India
05.2017 - 07.2018
  • Oversaw the quality of internal logistics and warehouse material handling processes, using inspection and testing techniques.
  • Conducted safety and quality audits, tracked, and resolved irregularities in workflows and documentation.
  • Created and reviewed work instructions and SOPs to ensure accurate job execution and flow management.
  • Monitored operational safety by separating man-machine interfaces and implementing visual standards.
  • Collaborated with engineering and logistics teams to maintain a seamless material flow and error-proofing (Poka-Yoke).

Education

Masters in International Relations - International Relations

Vistula University
Warsaw, Poland
04.2001 -

Bachelor in Mechanical Engineering - Engineering

Sri Ranganathar Institute of Engineering And Technology
Coimbatore, India
04.2001 -

Skills

Warehouse Operations & Management

Inbound & Outbound Logistics

Inventory Control & Cycle Counting

Health & Safety Compliance

KPI Monitoring & Performance Optimization

Power BI, Excel Reporting & Data Analysis

Root Cause Analysis (RCA) & Continuous Improvement

ERP & WMS Systems (Oracle, SAP, NetSuite)

Team Supervision & Shift Scheduling

Software

MS Excel

PowerPoint

Word

Power B

SP3D

AutoCAD

SolidWorks

RP systems (Oracle NetSuite)

Interests

Continuous improvement and Lean leadership

Leading teams for operational excellence

Testing & Quality

  • Experienced in implementing and monitoring strict quality control processes to ensure defect-free parts and timely delivery in fast-paced environments.
  • Skilled in root cause analysis (RCA) and corrective action planning to prevent recurrence of quality issues.
  • Adept at conducting regular inspections, audits, and safety assessments to uphold compliance with industry standards and Toyota Production System (TPS) principles.
  • Proven track record in leading quality improvement initiatives such as Kaizen projects, reducing errors and improving operational efficiency.
  • Strong ability to collaborate cross-functionally with production, logistics, and warehouse teams to maintain best-in-class quality standards.
  • Proficient in documenting and reporting quality metrics and KPIs to drive data-informed decision-making.

Certification

ASNT NDT Level II Certification | QA/QC |Piping and pipeline engineering

Timeline

Team Manager

Foundever (Sitel Group), Warsaw, Poland
10.2023 - Current

Technical Support Executive

Foundever (Sitel Group), Warsaw, Poland
10.2021 - 10.2023

Smart plant 3d (Sp3d)

01-2021

Diploma in product design

07-2019

Warehouse Operations Supervisor

Yemmar Engineering Construction, Kerala, India
09.2018 - 12.2020

ASNT NDT Level II Certification | QA/QC |Piping and pipeline engineering

09-2017

Quality & Process Control Engineer

NITS – TPL Plant, Tamil Nadu, India
05.2017 - 07.2018

Masters in International Relations - International Relations

Vistula University
04.2001 -

Bachelor in Mechanical Engineering - Engineering

Sri Ranganathar Institute of Engineering And Technology
04.2001 -

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Sayal NediyakandathilWarehouse Supervisor