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 Results driven Credit Collection and Debt Recovery Specialist with 15+ years of experience in managing high value debt portfolios, leading teams, and implementing strategies to minimize financial losses. Proven ability to reduce bad debt by 1520%, improve recovery rates, and train high performing teams. Expertise in credit cards, personal loans, mortgages, and hire purchase accounts. Proficient in MS Office, VOLARE, and ANNETO DMS. Fluent in Bahasa Malaysia and English.  Professional in financial recovery with solid experience in identifying discrepancies, analyzing data, and implementing effective recovery plans. Strong focus on team collaboration and achieving results, adaptable to changing needs, and highly reliable. Skilled in data analysis, problem-solving, and process improvement with keen eye for detail and accuracy. Known for excellent communication and interpersonal abilities that facilitate successful outcomes. 

Strategist and implementer with expertise in driving business initiatives to meet corporate objectives. Proficient in multilingual communication, team management, and process optimization within banking and telecom industries. Proven track record in managing collection activities across diverse regions, enhancing compliance, and negotiating effectively. Achievements include developing successful collection strategies and significantly reducing delinquency rates.

Results-driven Collections Manager experienced in implementing effective strategies for debt recovery. Achieved measurable success by utilizing proven tactics to optimize collections processes. Focused on delivering innovative solutions that contribute to organizational financial health.

Results-driven Collection Analyst known for productive and efficient task completion. Specialize in debt recovery strategies, financial data analysis, and negotiation techniques. Excel in communication, problem-solving, and time management to enhance collection efforts and meet organizational goals.
Highly skilled Collection Analyst with robust experience in accounts receivable, credit management, and customer service. Possess strong skills in negotiating payment plans and resolving billing disputes effectively. Demonstrated ability to improve collection procedures, resulting in increased efficiency and reduced outstanding debts. Excellent problem solver with keen attention to detail and adherence to company policies.
Resourceful professional in finance management, known for high productivity and efficient task completion. Specialized skills include negotiation tactics, account reconciliation, and regulatory compliance. Excel in communication, problem-solving, and time management which ensure outstanding performance in client interactions and financial resolutions.

Sebastian Bąkowski

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Cash Collection Accountant

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International Migration studies

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International Migration studies

Cash Collection Accountant

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