Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
Work History
Receptionist
Hotel Imperial Sighisoara
Sighisoara
06.2020 - 09.2022
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.