Overview
Work History
Education
Skills
Languages
Timeline
Hobbies
Generic

Sebastian Koleda

Warsaw

Overview

9
9
years of professional experience

Work History

Barista Shift Supervisor

MOD Restaurant
07.2024 - Current
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.

Event Bartender

Kręgliccy
06.2023 - Current
  • Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
  • Enhanced guest experience by crafting customized cocktails based on individual preferences.
  • Collaborated with fellow bartenders and event staff to ensure seamless coordination and timely service during busy events.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
  • Ensured timely replenishment of bar supplies during events, maintaining a well-stocked inventory for seamless beverage service.

Barista

Vintage Collective
01.2024 - 07.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Perfumer Apprentice

Mo61 Perfume Lab
01.2023 - 10.2023
  • Improved understanding of raw materials used in perfumery through hands-on experimentation under expert supervision.
  • Aided in maintaining an organized lab environment through diligent cleaning, equipment maintenance, and inventory management.
  • Supported product development efforts by evaluating competitor fragrance offerings and identifying potential areas for innovation.
  • Demonstrated strong attention to detail when measuring out exact quantities of ingredients needed for formulations or sample batches requested by clients.

Bartender Supervisor

Plan B
01.2020 - 12.2022
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.

Bartender

Plan B
06.2018 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Barback

Hocki Klocki
05.2016 - 06.2018
  • Restocked ice, condiments, and snacks.
  • Replaced empty kegs and soda syrups.
  • Learned how to make wide variety of mixed drinks.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.

Education

High School Diploma -

CXXXVII Liceum Ogólnokształcące
Warsaw
08-2017

Skills

  • Cleanliness Maintenance
  • Cash Handling Accuracy
  • Adaptability to Change
  • Multitasking ability
  • Teamwork and Collaboration
  • Time Management
  • Reliability

Languages

Polish
Native language
English
Upper intermediate
B2
German
Beginner
A1

Timeline

Barista Shift Supervisor

MOD Restaurant
07.2024 - Current

Barista

Vintage Collective
01.2024 - 07.2024

Event Bartender

Kręgliccy
06.2023 - Current

Perfumer Apprentice

Mo61 Perfume Lab
01.2023 - 10.2023

Bartender Supervisor

Plan B
01.2020 - 12.2022

Bartender

Plan B
06.2018 - 01.2020

Barback

Hocki Klocki
05.2016 - 06.2018

High School Diploma -

CXXXVII Liceum Ogólnokształcące

Hobbies

Graphic Design

Philosophy

Theology

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Sebastian Koleda