seoyeon park
Summary
Retail operations professional with nearly 10 years of experience in Korea and Poland. My experience includes store P&L and KPI management, inventory control, SOP implementation, store openings, and staff training. I have also worked on store reopening and performance improvement projects, using sales and operational data to identify issues and improve day to day operations.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Store Manager
UNIQLO POLAND
warsaw
03.2025 - 08.2026
- Managed day-to-day store performance using sales, P&L, footfall, conversion, inventory, labour and productivity data. Used the results to identify issues and adjust store actions.
- Took the lead on key operational preparation for the Warsaw Junior reopening, including new-hire onboarding, layout and facing, merchandise replenishment and opening readiness.
- When inbound merchandise was delayed by one week and new-hire replenishment productivity was about 20% lower than experienced staff, recalculated workload and staffing needs and adjusted the replenishment plan to keep the opening on schedule.
- Managed onboarding for 50 new employees who joined in five different waves. Reorganized training materials and tracked progress individually to reduce gaps between employees.
- At Arkadia, reviewed P&L, footfall, conversion and operating costs after profitability weakened. Shifted focus to inventory, labour and logistics, improving the half-year operating profit outlook from 93% to 103.3% of target.
- Worked with local HR to improve the hiring process by adding Store Manager participation to candidate assessment. The 3-month contract renewal rate increased from 42% to 72%, and the store later ranked No. 1 in the Germany & Poland CS evaluation.
Store Manager
UNIQLO KOREA
03.2017 - 02.2025
- Managed store operations across several locations, covering sales and P&L, staffing, inventory, customer service, scheduling and daily operating standards.
- At Sangin, improved inventory control by using past sales and stock data to decide what needed to be secured in advance. Kept overall OOS below 1% and Store-related OOS below 0.4%.
- Trained two staff members to take ownership of inventory checks, ordering and stock availability so the process did not depend on the Store Manager.
- Used CRM, sales and P&L data to focus the Sangin store on higher-potential product categories. The store finished at 102% of sales target and 186.3% of operating profit target.
- At Giheung, worked on the main causes behind unstable staffing and store operations. Improved hiring conditions, clarified work standards and introduced a more structured onboarding process. Turnover decreased from 50% to 16.7%, while overtime fell from 15% to 5.6%.
- Giheung later placed 4th in the UNIQLO Global U-1 Grand Prix, a global store performance competition.
Education
bachelor - Clothing
Chonnam national university
Gwangju01-2016
Skills
- Store P&L management
- Sales KPI management
- Inventory control
- Data-driven decisions
- Store SOP implementation
- New store openings
- Staff training and development
- Workforce planning
Languages
Korean
First Language
English
Upper Intermediate
B2
Accomplishments
2023
UNIQLO Global U-1 grand prix 4th
(Global competition evaluating overall store operational performance)
2020
UNIQLO future cup Three Consecutive Months(June–August)
(Korea wide competition evaluating store operational improvement performance)
2019
UNIQLO Global out of stock competition 공동 2th
(Global competition evaluating store inventory management and out of stock performance)
UNIQLO Heattech campaign 1th
UNIQLO Ultra light down campaign 2th
(Korea wide sales performance campaigns for strategic product categories)
Timeline
Store Manager
UNIQLO POLAND
03.2025 - 08.2026
Store Manager
UNIQLO KOREA
03.2017 - 02.2025
bachelor - Clothing
Chonnam national university