SHAIK KHASIM SHOYAB
Content Moderator with English
Kraków
Summary
SEEKING A POSITION IN A CHALLENGING AND DYNAMIC WORKING ENVIRONMENT, WHERE I CAN UTILIZE MY SKILLS, ABILITIES AND EDUCATIONAL BACKGROUND IN SOLVING PROBLEMS AND BUILD A LONGTERM CAREER.
Content Moderator with English
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Content Moderator with English
Genpact PL Sp. z o.o.
11.2021 - Current
- Review and moderate the platform by following the policies, processes, and guidelines.
- Review the reported content within agreed turnaround times and standards of quality.
- Display a strong bias to doing what's right for our client's community in supporting the client's mission to investigate and resolve issues that are reported.
- Make well balanced decisions and personally driven.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our client's community of gamers.
- Providing KYC/CDD analysis of individual Customers
- Undertaking research, documents checks and financial crime risk
- assessment via internal and external sources
- Performing Transaction Monitoring and analyzing suspicious activity
- Performing screening analysis
- Ensuring all documents submitted for CDD are in line with internal policies
- Escalating Red Flags and potential risks
- To perform investigation on PEPs
Education
Bachelors of Business Administration -
Mewar University
01.2011 - 01.2014
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Vistula University
02.2019 - 02.2021
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- CRM
- Salesforce
- GDS Sabre
- SAP Business One
- Google tools
- Method development
- Product development
- Collaboration
- Co-operation
- SOP writing
- Basic Knowledge About SAP
- Analytical note books
- Amazon Workspace
- Zen desk
- UJET
- Analytical Skills
- Quality control analysis
- Financial Crime Investigation
- AML Regulations Knowledge
- Transaction monitoring
- Customer Due Diligence
Interests
Cooking and Driving
Watching and listening music
Gym for fitness
Playing Cricket
Meditation
Timeline
Content Moderator with English
Genpact PL Sp. z o.o.
11.2021 - Current
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Vistula University
02.2019 - 02.2021
Bachelors of Business Administration -
Mewar University
01.2011 - 01.2014
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