Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SHALOM ADEDAYO ADEDIRAN

Warsaw

Summary

PERSONAL PROFILE A BSc accounting graduate who is productive, insightful, sensitive and deeply self-aware young lady with the ability to maximize productivity under various circumstances. Exceptional competence in communicational skill and interaction with people derived from training and consistent practice. I consider myself to be hard working and enjoy learning, irrespective of the mode and method of learning. I am also fluent and proficient in English. A diligent and technically-minded BSc graduate adept at providing high quality accounting support to areas required. Able to retain physical, mental and emotional balance even under pressure. Ability to learn quickly and create efficient result at a short time. High numerical and analytical proficiency, with keen attention to details. Great capacity to handle pressure sensibly and maintain poise in the face of demanding situations while keeping focus on the achievable desired result.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Attendant

MR. BIGGS
07.2019 - 10.2019
  • Received food orders from customers
  • Processing of payments
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Updated account information to maintain customer records.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Managed efficient cash register operations.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Customer care agent

FOODCO, JERICHO IBADAN
01.2019 - 03.2019
  • Response to customer emails and telephone calls
  • Response to complaints on deliveries
  • Response to customer enquiries on products available
  • Sought ways to improve processes and services provided.
  • Maintained and managed customer files and databases.
  • Developed and updated databases to handle customer data.

Education

Bachelor Of Applied Arts And Science - Finance and accounting

Akademia Ekonomiczno-Humanistyczna w Warszawie

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Bachelor Of Applied Arts And Science - Global Business, Finance And Governance

Szkoła Główna Handlowa W Warszawie

Skills

  • Sales Reporting
  • Fleet Dispatching
  • Proofreading
  • Report Preparation
  • Stock Management
  • Cash Register Operations
  • Problem-Solving Ability
  • Spreadsheets
  • Sales Contracts
  • Active Listening
  • Typing Proficiency
  • Customer Relations
  • Managing Multiple Tasks
  • Records Preparation
  • Operational Efficiency
  • Microsoft Excel

Certification

CERTIFICATES AQUIRED West African Senior Secondary School Certificate National Examinations Council. General Certificate of Education Advanced Level

Timeline

Customer Attendant

MR. BIGGS
07.2019 - 10.2019

Customer care agent

FOODCO, JERICHO IBADAN
01.2019 - 03.2019

Bachelor Of Applied Arts And Science - Finance and accounting

Akademia Ekonomiczno-Humanistyczna w Warszawie

Bachelor Of Applied Arts And Science - Global Business, Finance And Governance

Szkoła Główna Handlowa W Warszawie
SHALOM ADEDAYO ADEDIRAN