Shubham Agarwal

• Engineered a comprehensive sweep and close process automation, which helped business and operations teams to carry out the whole process, significantly minimizing manual intervention and increasing accuracy.
• Refactored and Optimized pending payment workflows and implemented robust error handling which was used as standard across other micro services.
• Brainstormed and implemented Grafana monitoring dashboard for sweep-process service.
• Automated investment pots lifecycle tasks, improving operational efficiency and empowering operations team to carry out their tasks in seamless manner.
• Led production support initiatives with a focus on proactive monitoring, ensuring swift resolution of system issues and maintaining operational stability.
• Enhanced test strategies by upgrading to JUnit5 and refactoring code and test code, leveraged SonarQube to increase code coverage from 90% to 98% and improving test reliability.

• Streamlined legacy system migration processes through innovative batch job solutions, reducing processing time and enhancing data accuracy.
• Ensured high-quality project delivery, achieving operational excellence and client satisfaction.
• Mentored junior developers in Java, fostering skill growth, improving team competency.

Worked as a Founding member of the Engineering team, in a greenfield project that involved building a new digital banking platform for WIO Bank - https://wio.io/

My main focus was on the "Onboarding Retail & Business Users" , which included:

- KYC & KYB process (Owner of the Domain)

- Mobile App Access Management

- Customer Data Update

Key responsibilities were focusing on the Fintech integration, along with the Design, Development, and Testing of the below:

• BFF Layer(Backend for frontend), using Graphql.
• Domain REST APIs(OpenAPI spec). Primarily used for Fintech integration including:
• Passfort ( KYB)
• Azure B2C (User credentials)
• Onfido (KYC)
• Event-Driven Kafka integration(AsyncAPI spec), used for cross-domain integration.
• Avro for Confluent schema

• Developing a high-concurrency payment invoice generation system for business users, handling 2k transactions per second and reducing processing time by 40%.
• Implementing asynchronous processing for the payment refund workflow, improving system performance by 50% and reducing refund processing time.
• Built and deployed a Churn Engine to identify and remove inactive users, improving system efficiency.
• Delivered enhancements and solutions for the Paytm Merchants team, improving functionality and user experience.
• Migrated user dashboard reports to a new system, ensuring data accuracy and improving report generation.
• Designed and implemented a subscriber lifecycle management system, for paytm merchants, streamlining user management and improving operational efficiency.
• Executed comprehensive API migration while maintaining backward compatibility, ensuring seamless transition for merchant systems.

• Architected bulk loan termination solution, integrating database processes with API endpoints to modernize legacy systems,resulting in a 30% reduction in processing time.
• Optimized Business of Day (BOD) and End of Day (EOD) collection processes, reducing processing time by 30% and improving data accuracy.
• Implemented a WebLogic cluster solution for a leading bank in the Africa region, enhancing system availability and ensuring99.9% uptime for the application.
• Streamlined business operations through PL/SQL optimization of loan collection processes, delivering substantial improvements in data accuracy and reducing errors by 15%.