Summary
Overview
Work history
Education
Skills
Interests
Languages
Work availability
Timeline
Hi, I’m

Shweta Shelar

Krakow,Lesser Poland
Shweta Shelar

Summary

About me: Goal-oriented hospitality leader experienced in running profitable restaurants with proven success in building a reputation for quality and service. Specialisms in management establishments using proven leadership, planning and problem-solving abilities. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.


Experienced Restaurant Manager bringing demonstrated success in developing and motivating strong restaurant teams capable of handling over 25 to 30 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Overview

15
years of professional experience

Work history

ROYAL CURRY

FOOD AND DRINKS MANAGER
06.2022 - Current

Job overview

  • Greeting guests and taking drink and food orders
  • Staying attentive to the needs of guests in the dining area
  • Delivering food from the kitchen to the guests
  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  • Following health code standards with regards to the handling of food
  • Provide excellent customer services
  • Always strive toward the best customer satisfaction
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Up-sell when appropriate
  • Check products for quality
  • Deliver checks and collect payments

INDIAN STREET FOOD

RESTAURANT FOOD AND BEVERAGE MANAGER
10.2021 - 05.2022

Job overview

  • Utilize all Food Division systems and tools
  • Provide ongoing coaching and recognition to increase the team's performance
  • Perform other requests and assignments as requested by management
  • Compile reports, bills, deposit slips, and cash register reports
  • Ensuring the smooth running of the restaurant on a day-to-day basis
  • Maximizing business opportunities to drive sales and increase exposure
  • Managing the restaurant according to Food Safety guidelines ensuring that the environment isstrictly hygienic at all times
  • Planning, structuring, and producing restaurant menus and promoting special offers or new dishesto customers
  • Encouraging and motivating staff to work to their full potential through training, feedback, rewards,and appraisals
  • Constructing weekly rotas ensuring that there are available members of staff at all times to ensurethe smooth running of the restaurant
  • Monitoring staff hygiene and customer service on a daily basis
  • Monitoring stock and budget and keeping accurate statistical records
  • Dealing with and resolving customer complaints in a professional manner
  • Producing sales and performance reports for the restaurant owners

Mumbai

DIGITAL MARKETING MANAGER
05.2018 - 10.2021

Job overview

  • Interpret and present Google Analytics data and reports
  • Submit stories to major search engines for indexing
  • Monitor website's traffic and conversion rates on a daily basis
  • Create, edit and update website entries and pages
  • Responsible for the company's social media accounts (Facebook and Instagram)
  • Making small tweaks to the design and structure of the website
  • Providing expert advice on branding and digital marketing
  • Taking, manipulating, and uploading pictures and photos for digital use
  • Handling the day-to-day activities of the business such as dealing with unpaid invoices, placingorders, and e-mailing customers directly
  • Reviewing work for any errors before printing and delivering them
  • Performing general admin duties across the Marketing department
  • Utilizing specialized computer software such as Adobe Photoshop, Illustrator to design effectiveadvertisements based on approved designs

WAREHOUSE
Mumbai

MANAGER
03.2011 - 04.2018

Job overview

  • Handling incoming stock throughout the day, every day
  • Organizing and planning the distribution of products and goods
  • Thoroughly checking orders and completing the relevant paperwork
  • Liaising daily with senior management, warehouse workers, and external companies on a regularbasis
  • Supervising members of staff whilst attending or working at the warehouse
  • Looking after the physical condition of the stock
  • Ensuring that the warehouse is always in a clean, organized, and tidy condition
  • Ensuring maximum picking speed and efficiency across the warehouse
  • Ensuring that all targets are met on a weekly, monthly, and yearly basis
  • Producing clear and concise reports on the maintenance and work of the warehouse each week
  • Organizing the recruitment of staff, including training and supporting them through the early stagesof their employment
  • Following the company's procedures at all times and ensuring that all health and safety measuresare met and that all staff are aware of their responsibilities

Mumbai

CHECKER
04.2008 - 03.2011

Job overview

  • EXPRESS IT
  • Checking credit card applications
  • Perform independent check of KYC information provided by the front office
  • Contributing ideas and participating in efforts to improve further and streamline the process
  • Checking and providing approval of work conducted by junior team members
  • Work with Management to implement process improvements that are developed
  • Handling the process MIS,
  • Maintaining database in Excel
  • Clients' follow-up daily
  • Records of all couriers sent & other miscellaneous activities like mails checking & follow up etc.

Education

University of Mumbai
Mumbai/India

Bachelor of Commerce from Commerce
2008 - 2010 (2 years)

Maharashtra State Board of Secondary
Mumbai/India

Higher Secondary Certificate (HSC) from Commerce
2001 - 2003 (2 years)

Softpro
Mumbai/India

Diploma in Advance Digital Marketing from (SEO, SMM, Google Ads, etc)
2020 - 2020

GIIT
Mumbai/India

Diploma in Office and Graphics from (Ms. Word, Ms. Excel, Ms. PowerPoint, Photoshop)
2005 - 2005

Softpro
Mumbai/India

Diploma in Photoshop
2020 - 2020

Maharashtra State Certificate
Mumbai/India

Informational Technology from (MS-CIT)
2005 - 2005

Skills

  • Staff Management
  • Documentation and control
  • Workflow planning
  • Promotions planning skills
  • Market research expertise
  • Customer demographics understanding
  • Attentive listener
  • Social care
  • Natural leader
  • Family maintenance
  • Home care
  • Email and SMS campaigns
  • Google AdWords
  • Google Ads
  • Facebook Ads Manager
  • Communication skills
  • Time management

Interests

Activities, I take pride in having a healthy lifestyle and therefore tend to spend my free time keeping fit throughcycling. I am also very passionate about food and I enjoy going out to restaurants with my friends andfamily on a regular basis.

Languages

English
Advanced
Hindi
Fluent
Marathi
Fluent
Availability
See my work availability
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

FOOD AND DRINKS MANAGER

ROYAL CURRY
06.2022 - Current

RESTAURANT FOOD AND BEVERAGE MANAGER

INDIAN STREET FOOD
10.2021 - 05.2022

DIGITAL MARKETING MANAGER

05.2018 - 10.2021

MANAGER

WAREHOUSE
03.2011 - 04.2018

CHECKER

04.2008 - 03.2011

University of Mumbai

Bachelor of Commerce from Commerce
2008 - 2010 (2 years)

Maharashtra State Board of Secondary

Higher Secondary Certificate (HSC) from Commerce
2001 - 2003 (2 years)

Softpro

Diploma in Advance Digital Marketing from (SEO, SMM, Google Ads, etc)
2020 - 2020

GIIT

Diploma in Office and Graphics from (Ms. Word, Ms. Excel, Ms. PowerPoint, Photoshop)
2005 - 2005

Softpro

Diploma in Photoshop
2020 - 2020

Maharashtra State Certificate

Informational Technology from (MS-CIT)
2005 - 2005

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Shweta Shelar