Siddhi Salvi
Warsaw,Poland
Summary
Personable and driven individual with highly relevant skills in communication and customer service, coupled with knack for problem-solving and creating memorable experiences. Proficient in handling guest queries and complaints with professionalism and ensuring a seamless service experience. Ready to make a significant impact in the Guest Experience role.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Restaurant Operation & Customer Service Manager
Lotus Foods (Maharaja Restaurant)
Warsaw, Poland
2023.01 - 2026.06
- Customer Experience, Problem-solving, Customer Satisfaction, Relationship Building, Multitasking, Team Collaboration, Operation Management, Upselling, Adaptability
Customer & Food Service Executive
Domino's Pizza
Warsaw
2021.07 - 2023.01
- Guest Service, Phone Handling, Quality Assurance, Staff Training, Teamwork, and Inventory.
Internship
The Westin Garden City
Mumbai, India
2018.05 - 2018.10
- Part training in Food & Beverage Service, HR, Guest Relations, Front Office, Housekeeping and Production
Education
Master's - Tourism & Recreation
Vistula University
Warsaw, PolandBachelor’s - Hospitality Studies
Mumbai University
Mumbai, IndiaSkills
- Communication
- Problem Solving
- Bar Knowledge
- POS System
- HACCP Trained
- Guest Relations
- Quick Learner
- Strong multitasking
- Teamwork
- Attention to detail
- Safe food handling
- Complaint resolution
- Time Management
- Reservation System
Certification
- Amadeus Certification – 2025
- Aviation Transport and Industry Specialist – 2023
- Event Design Young Professionals – 2021
- HACCP Training – 2019
- Hotel Internship (Westin-Mumbai, India) – 2018
LANGUAGES
English
Native
Hindi
Fluent
Polish
Beginner
Disclaimer
I agree to have my personal data processed for any purposes necessary to the recruitment process in accordance with the personal data protection act of 29 August 1997, Dz.U., No. 133 Items 883.
SOCIAL LINKS
LinkedIn: https://linkedin.com/in/siddhi-salvi-0a2a0a19a/
Affiliations
- Reading, Baking, Artistic & Crafty
Timeline
Restaurant Operation & Customer Service Manager
Lotus Foods (Maharaja Restaurant)
2023.01 - 2026.06
Customer & Food Service Executive
Domino's Pizza
2021.07 - 2023.01
Internship
The Westin Garden City
2018.05 - 2018.10
Bachelor’s - Hospitality Studies
Mumbai University
Master's - Tourism & Recreation
Vistula University