Sofiia Dolhopolova
Tilburg,Netherlands
Summary
A motivated and customer-oriented professional with experience in hospitality, tourism, and customer service. Skilled in building positive relationships with clients, providing attentive service, and communicating effectively with people from different backgrounds. Demonstrates strong organisational and time-management skills, attention to detail, and the ability to work effectively both independently and as part of a team. Adaptable, responsible, and eager to develop a career in the hotel and hospitality industry.
Overview
6
6
years of professional experience
6
6
Languages
Work history
Makeup Artist
L.Lashes Studio (Beauty Salon)
2025.04 - 2026.09
- Provided professional makeup services tailored to individual client needs and occasions.
- Consulted with clients about their preferences and selected suitable makeup techniques and products.
- Maintained high standards of hygiene, organisation and attention to detail.
- Built positive client relationships through professional and friendly communication.
Internship
"Hotel Skala"
Biała Podlaska, Poland
2025.05 - 2025.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Assistant
H&M
Biała Podlaska, Poland
2025.11 - 2025.04
- Ensured stock replenishment in a timely manner to maintain product availability.
- Built strong relationships with regular customers for repeat business.
- Utilised excellent communication skills to provide detailed product information.
- Delivered exceptional after-sales service, encouraging repeat business.
Sales Assistant
H&M
2022.07 - 2022.12
- Assisted customers with product selection and provided customer service.
- Maintained an organised sales floor and supported day-to-day store operations.
Kitchen Assistant
Café-Restaurant
2022.04 - 2022.07
- Supported kitchen operations and maintained cleanliness and organisation.
- Worked efficiently in a busy team environment.
Beauty Salon Administrator
2021.03 - 2021.12
- Handled administrative tasks and communicated with clients.
- Supported the daily organisation and smooth operation of the salon.
Barista
Aroma Kawa
2020.07 - 2021.01
- Prepared beverages and provided friendly customer service.
- Worked efficiently in a fast-paced environment.
Education
Bachelor’s Degree - Tourism and Recreation
Akademia Bialska im. Jana Pawła II
Biała Podlaska, Poland 10/2023 - 07/2026
Information Technology
Kyiv National University of Culture and Arts
Kyiv, Ukraine 2020.01 - 1 2023
Secondary School Diploma - undefined
General Secondary School No. 2
Marhanets, Ukraine 2009.01 - 1 2020
Skills
- Makeup artistry & beauty services
- Customer service
- Client communication
- Negotiation
- Attention to detail
- Teamwork & independent work
- Organisation and time management
LANGUAGES
Ukrainian
Native
Russian
Native
English
Upper intermediate
Polish
Upper intermediate
German
Elementary
Dutch
Beginner
ADDITIONAL INFORMATION
Available for work in Tilburg and the surrounding area. References available upon request.
Timeline
Sales Assistant
H&M
2025.11 - 2025.04
Internship
"Hotel Skala"
2025.05 - 2025.09
Makeup Artist
L.Lashes Studio (Beauty Salon)
2025.04 - 2026.09
Sales Assistant
H&M
2022.07 - 2022.12
Kitchen Assistant
Café-Restaurant
2022.04 - 2022.07
Beauty Salon Administrator
2021.03 - 2021.12
Barista
Aroma Kawa
2020.07 - 2021.01
Information Technology
Kyiv National University of Culture and Arts
2020.01 - 1 2023
Secondary School Diploma - undefined
General Secondary School No. 2
2009.01 - 1 2020
Bachelor’s Degree - Tourism and Recreation
Akademia Bialska im. Jana Pawła II
10/2023 - 07/2026