Stan Tarnawski
Krakow,12
Summary
Financial Services & IT management professional with over 20 years of work experience in Ireland and from 2019 in Poland. Since 2011 Qualified Financial Advisor QFA, enthusiastic, strong manager with proven skills in solving complex problems. Hardworking, co-operative, logical and client focused. Open-minded and always ready for challenge.
Overview
23
23
years of professional experience
Work History
Senior Operations Manager
Mindtree Ltd
10.2020 - Current
Technical Product Manager
Sabre Inc
10.2021 - 03.2023
- Prioritizing tasks as the project progresses, ensuring all project expectations are fulfilled to ensure maximum satisfaction, functioning as the main point of contact for all technical teams, elaborating on the scope and range of the project, managing Team with close co-operation with client, acting as Scrum master for Team, maintaining contact with clients, being responsible for work tracking on Rally, regular reporting to client’s senior managers
Project Lead
Airplus
10.2020 - 10.2021
- Managing Team of six analysts since beginning of the Project, supervising and being mentor for SOP preparation from the scratch
- First three months: getting knowledge from client through regular training sessions, after three months gradual acquiring of monitoring: Finance Applications - Microservices L0 Support - Transaction Monitoring through APM’s with logs management
- Knowledge of Ticketing tools
- Knowledge of Escalation
- Training/mentoring a group of analysts
- Develop and maintain IT/Finance project
- Regular reporting to senior managers, maintaining regular contact with client’s management
- For 8 weeks providing training to Indian teams until final migration of the project to India
- Additional responsibility: 24/7 MOD (Manager on Duty)
- Quality Review
- Several Mindtree Certificates of Appreciation.
Sales Representative
Open Finance
01.2019 - 01.2020
- Responsible for selling financial products i.e
- Investment and pension products of companies like Prudential, Agio Funds, TFI Skarbiec, Nationale Nederlanden and maintaining contacts with products providers.
Senior Pension & Investment Administrator
Standard Life
01.2006 - 01.2018
- Downloading Suspense – Receipts Account Report and allocating monies accordingly
- Direct Debit Rejects
- Dealing with overpayment cases
- Writing and updating process procedures
- Trained in new members of team and provided support to existing ones if necessary
- Issuing Maturity Letters for all type of policies/ Issuing 6 weeks to retirement letters
- Review Quality Assurance Network and Process Continued Self-Assessment
- Perform monthly Peer Review of Quality Assurance
- Normal Retirement Date extensions
- Processing and checking fund switches
- Changing and updating client addresses
- Dealing with gone away cases
- Supporting telephony team
- Training within the team
- Various other ad hoc tasks within the team.
Office Administrator
Standard Life
01.2006 - 01.2013
- Providing suppliers information & analysis to budget manager on a quarterly basis
- Responsible for suppliers’ management (monthly checking of invoices and charges & BAU relationship)
- Responsible for travel arrangements within Europe & cost center allocation on a monthly basis
- Building management
- Business Continuity Planning.
DHL Poland
01.2001 - 01.2006
IBM Ireland
01.2001 - 01.2006
Intel Ireland
01.2001 - 01.2006
Education
Professional Diploma in Financial Advice - Qualified Financial Advisor -
Life Insurance Association/University College Dublin
Master of Arts (MA) - Political Marketing and International Relations
University of Warsaw, Department of Journalism and Political Science
Skills
- Excellent PC skills
- Good analytical skills
- Excellent telephone manners and communication skills
Languages
English
Russian
Polish
Professional Associations
Qualified Member of Life Insurance Association, 2011, Republic Of Ireland
Potential Relocation
I am ready to relocate to different work outside Poland.
Personal Information
Nationality: Polish & Irish
References
on request
Hobbies and Interests
- International politics
- Travelling
- Languages
Timeline
Technical Product Manager
Sabre Inc
10.2021 - 03.2023
Senior Operations Manager
Mindtree Ltd
10.2020 - Current
Project Lead
Airplus
10.2020 - 10.2021
Sales Representative
Open Finance
01.2019 - 01.2020
Senior Pension & Investment Administrator
Standard Life
01.2006 - 01.2018
Office Administrator
Standard Life
01.2006 - 01.2013
DHL Poland
01.2001 - 01.2006
IBM Ireland
01.2001 - 01.2006
Intel Ireland
01.2001 - 01.2006
Professional Diploma in Financial Advice - Qualified Financial Advisor -
Life Insurance Association/University College Dublin
Master of Arts (MA) - Political Marketing and International Relations
University of Warsaw, Department of Journalism and Political Science