Stasys Vilys
Vilnius
Overview
8
8
years of professional experience
Work History
Senior Client Service Analyst
Nasdaq
Vilnius
04.2023 - Current
- Communicating with clients and stock exchanges around the globe
- Performing tests and implementing adjustments to client configurations
- Answering product related questions
- Investigating and resolving reported data issues using Linux
Client Service Delivery Analyst
Nasdaq
Vilnius
04.2021 - 04.2023
- Extracting market data reports from internal Linux databases.
- Managing user accounts and adjusting configurations on one of the Nasdaq products
- Daily application check-ups.
- Training new joiner.
- Running presentations for clients on new tools.
Corporate IT
Perido
Vilnius
02.2019 - 04.2021
- Troubleshooting IT issues for Nasdaq employees
- Communicating with internal teams regarding IT issues.
- Training new joiners
- Expanding internal knowledge base
IT Support Specialist
HCL Technologies
Vilnius
08.2016 - 08.2018
- Troubleshooting IT issues for internal employees.
- Communicating with internal teams regarding IT issues.
- Managing team as a floor manager.
- Updating internal knowledge base.
Education
Advertising Management (unfinished) -
Vilniaus Kolegija
VilniusSkills
- Strong analytical skills
- Strong research skills
- Customer Service
- Product and service knowledge
- Project management abilities
- Collaboration
Timeline
Senior Client Service Analyst
Nasdaq
04.2023 - Current
Client Service Delivery Analyst
Nasdaq
04.2021 - 04.2023
Corporate IT
Perido
02.2019 - 04.2021
IT Support Specialist
HCL Technologies
08.2016 - 08.2018
Advertising Management (unfinished) -
Vilniaus Kolegija