Overview
Work History
Education
Skills
Timeline
Generic

Stasys Vilys

Vilnius

Overview

8
8
years of professional experience

Work History

Senior Client Service Analyst

Nasdaq
Vilnius
04.2023 - Current
  • Communicating with clients and stock exchanges around the globe
  • Performing tests and implementing adjustments to client configurations
  • Answering product related questions
  • Investigating and resolving reported data issues using Linux

Client Service Delivery Analyst

Nasdaq
Vilnius
04.2021 - 04.2023
  • Extracting market data reports from internal Linux databases.
  • Managing user accounts and adjusting configurations on one of the Nasdaq products
  • Daily application check-ups.
  • Training new joiner.
  • Running presentations for clients on new tools.

Corporate IT

Perido
Vilnius
02.2019 - 04.2021
  • Troubleshooting IT issues for Nasdaq employees
  • Communicating with internal teams regarding IT issues.
  • Training new joiners
  • Expanding internal knowledge base

IT Support Specialist

HCL Technologies
Vilnius
08.2016 - 08.2018
  • Troubleshooting IT issues for internal employees.
  • Communicating with internal teams regarding IT issues.
  • Managing team as a floor manager.
  • Updating internal knowledge base.

Education

Advertising Management (unfinished) -

Vilniaus Kolegija
Vilnius

Skills

  • Strong analytical skills
  • Strong research skills
  • Customer Service
  • Product and service knowledge
  • Project management abilities
  • Collaboration

Timeline

Senior Client Service Analyst

Nasdaq
04.2023 - Current

Client Service Delivery Analyst

Nasdaq
04.2021 - 04.2023

Corporate IT

Perido
02.2019 - 04.2021

IT Support Specialist

HCL Technologies
08.2016 - 08.2018

Advertising Management (unfinished) -

Vilniaus Kolegija

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Stasys Vilys