Stefan Klocek
Grodzisk Mazowiecki
Summary
Senior automotive quality leader with 7 years of management experience and a full career progression from shop-floor Quality Inspector to senior leadership roles. Proven expertise in OEM escalations, audit recovery, supplier performance, and plant quality management within Tier-1 and high-volume manufacturing environments.
Overview
15
15
years of professional experience
Work History
Customer Quality Manager
BorgWarner
12.2024 - Current
- Overall responsibility for customer quality performance in a regulated automotive manufacturing environment, including escalation management and customer audit recovery.
- Led recovery activities for major OEM customer escalations (Special Status / Level 2), covering containment, root cause analysis, CAPA definition, implementation, and effectiveness verification.
- Acted as primary OEM interface during on-site audits, crisis meetings, and executive-level follow-up reviews.
- Coordinated multiple customer, certification, and external audits; ensured audit readiness, timely closure of findings, and transparent communication.
- Drove cross-functional cooperation between Operations, Manufacturing Engineering, Supplier Quality, and Process Quality.
- Stabilized complaint handling processes, significantly reducing backlog and improving response quality and timeliness.
- Implemented structured tracking of deviations, 0-km claims, and action plans using Power BI dashboards.
- Actively involved in change management governance and customer alignment.
- Managed external quality support resources and developed team capabilities.
Supplier Performance Manager
Safran Transmission Systems
08.2023 - 12.2024
- Accountable for quality and delivery performance of strategic suppliers across Europe and Asia.
- Led cross-functional supplier performance management involving Quality, Logistics, Purchasing, and Industrial teams.
- Conducted supplier risk assessments to secure ramp-ups (capacity, load, business continuity).
- Managed supplier quality and logistics crises to protect production and OEM deliveries.
- Defined supplier improvement objectives and led on-site supplier development programs.
- Participated in supplier sourcing, selection, and escalation processes.
Advanced Quality Engineer | Plant Quality Manager
BorgWarner
09.2017 - 07.2023
- Full accountability for plant quality performance across machining, assembly, and remanufacturing operations.
- Led Internal Quality and Laboratory organizations (Measurement, Calibration, Material Testing, Technical Cleanliness).
- Owned plant-level KPIs (scrap, rework, COPQ, complaints) and delivered ~20% COPQ reduction.
- Acted as final authority for product release and shipment decisions.
- Led and developed quality organization of up to 62 employees.
- Ensured compliance with IATF 16949, ISO 14001, ISO 45001.
- Lead Auditor for internal audits (VDA 6.3, VDA 6.5).
- Managed quality budgets, investments, and external services.
Senior Quality Engineer | Production Supervisor
Barnes Aerospace
09.2015 - 08.2017
Quality Engineer
Collins Aerospace Systems
12.2012 - 08.2015
Quality Inspector
WSK METALLURGICAL PLANT
12.2010 - 11.2012
Education
Post-Graduate Certificate - Management
ICAN
Warsaw, Poland02-2022
Bachelor of Engineering - Quality Assurance Systems in Production
Politechnika Rzeszowska
Rzeszów, Poland06-2018
Master - Law & Administration
WSPiA Rzeszowska Szkoła Wyższa
Rzeszów, Poland06-2013
Skills
Customer Quality
OEM Escalations
IATF 16949
PPAP
8D / CAPA
Plant Quality Leadership
Supplier Performance
Audit Recovery
Launch & Ramp-up
Change Management
Risk Management
Timeline
Customer Quality Manager
BorgWarner
12.2024 - Current
Supplier Performance Manager
Safran Transmission Systems
08.2023 - 12.2024
Advanced Quality Engineer | Plant Quality Manager
BorgWarner
09.2017 - 07.2023
Senior Quality Engineer | Production Supervisor
Barnes Aerospace
09.2015 - 08.2017
Quality Engineer
Collins Aerospace Systems
12.2012 - 08.2015
Quality Inspector
WSK METALLURGICAL PLANT
12.2010 - 11.2012
Post-Graduate Certificate - Management
ICAN
Bachelor of Engineering - Quality Assurance Systems in Production
Politechnika Rzeszowska
Master - Law & Administration
WSPiA Rzeszowska Szkoła Wyższa