Summary
Overview
Work History
Education
Skills
Timeline
Sudarshan S Adhyam

Sudarshan S Adhyam

Poznan

Summary

Experienced professional with over 24 years of experience in SSC, Finance Transformation, and Continuous Improvement Solutions. Having extensive experience in supporting US and European geographies, leading large teams, and managing end-to-end P2P processes. I have led successful projects such as the Legal Entity Merge project in Whirlpool Italy, Technology and Automation roadmap for Whirlpool EMEA . Implemented various solutions like RPA, E-Invoicing, OCR, Workflow, and Reconciliation tools. I am driving Continuous Improvement initiatives, leading in-house automation development, Kaizen program.

Overview

25
25
years of professional experience

Work History

Continuous Improvement Solutions Manager

Ingka Business Service Center
10.2021 - Current


  • Driving Continuous Improvement initiatives in four geographies
  • Lead In-house Automation development
  • Develop Workload management tool for auto distribution of tasks among the available co-workers (Pilot Phase deployed) Impact reduction of Overhours by 25% Impact €150K
  • Automation of Standard reports Project – RPA based solution impact €100K
  • Claim Handling Web tool – for logistics Impact €130K
  • Lead & Manage Kaizen Program for healthy opportunity pipeline 46% of efficiency gain executed from operation initiatives
  • Perform Task capture exercise for Process documentation and opportunity generation
  • 85% reduction in development Backlog
  • SAP Concur Detect Implementation initiated
  • Expected savings of 2% approx
  • 250k of total Travel budget
  • 5% of FTE efficiency achieved through Automation and additional 6.2% FTE through work absorption total impact €300K for FY22
  • Conduct Kaizen program
  • For Lean idea generations and CI culture building
  • Cross pollination of existing tools to enable better adoption and ROI
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated leadership skills in managing projects from concept to completion.

Project Lead

Whirlpool EMEA SSC, PTP & BTC
11.2017 - 09.2021
  • Business process Management P2P
  • Ensure standard blueprint is implemented in all entities; review and approve process changes
  • Be a role model of Process Standards & harmonization – work with all stakeholders (Shared services, local finance, procurement, treasury, legal & taxation etc) to create a business viable process
  • P2P MIS designing and reporting for Approver follow up , Vendor Invoicing delay, AP processing efficiency
  • Process Efficiency & Governance
  • Analyze KPIs and challenge current ‘status quo’ on process quality and productivity,
  • Monthly KPI reporting
  • Ensure business case for efficiency is delivered
  • PO Coverage Non compliance - Auto escalation of non compliance to enforce policy adherence
  • NO PO NO PAY System and process controls
  • Own, Implement and maintain technology landscape
  • Automation of E invoicing and credit card reconciliation
  • Auto-posting - of 3rd party invoices 23% achieved - €180K Saving
  • Supplier collaboration Portal design for SDI (Italy) & Non SDI
  • SAP HANA Implementation- P2P Coordinator, & trainer , UAT of Process Design and Workflow Manager
  • Process Trainer- P2P - New market implementation
  • Leading Concur implementation project in New Markets, includes localization and UAT
  • Concur Implementation for Indirect procurement Non Travel expense booking
  • Implemented e-Invoicing & Supplier Collaboration Portal- Local regulation Compliance
  • Implemented OCR for Invoice scanning and data entry automation - € 285K Saving,
  • Auto Deletion of Duplicate invoices- reduction in 8% incoming invoices
  • Implemented RPA for vendor reconciliations as POC- Sox Compliance € 140K Saving
  • Vendor master Integration using Rosetta Stone Concept- Vendor master Standardization Global Project
  • Transition Projects
  • Supplier Collaboration Portal Vendor Onboarding
  • Concur Process Transition - from Italy and UK
  • P2P & Disbursement process transition from Delhi to Lodz
  • FIT-GAP analysis, Cutover Planning
  • Post Transition Stabilization of SSC P2P process in Lodz, Poland

Deputy Manager

Whirlpool Asia ltd
07.2011 - 10.2017
  • Leading Process/System transformation in F&A like SAP Hana, EDI, Cockpit Implementation, IValua, Happy fox, etc for EMEA region
  • Define, plan and execute transition of activities between the two SSC’s
  • FTE and process allocation during KT , go live, and Stabilization phase
  • Provide on site and off site trainings to Market approvers
  • Design and setup document workflow for Accounts payable from scanning to approvals
  • Payee Bank account consolidation and new bank implementation for Asia Pac region
  • Fix and Ship Transitions performed on EMEA Vendor Master, 8 FTE Accounts payable & Disbursement process
  • Responsible for driving change management strategies like creation of Knowledge management repositories FMEA

Deputy Manager

Wipro BPO
06.2010 - 07.2011
  • Project on Transaction based Volume analysis for AP ( PO vs Non PO) for Process transformation
  • Provided solutions for Non PO to PO conversion by identifying the Vendors and Expense Types
  • Project on Manual JV analysis- Identify the volume of manual JE's entered in the system manually and also to identify the JE's posted by SSC and LU
  • Feasibility study & Implementation of transition plans

SSC F&A Transition Consultant

Rvalue Consulting, SSC
08.2009 - 01.2010
  • Shared Service Center) setup project with Trident Group
  • Analysis and mapping of existing processes, Transition of people & process from plant locations to SSC center
  • Defining the Service Level Agreements through Data Analysis & Benchmarking studies
  • Setting up the Shared Service Centers for the clients for managing Multi pole Transitions
  • Working closely with various Business groups to implement solutions – Supply Chain, Legal & Compliance, Customer Service, Sales & Marketing
  • Migration Planning & Resource Movement from Plant locations to SSC Center
  • Responsible for seamless running of the process, handling and managing the teams
  • Stabilization of operation
  • Transitioned processes such as Accounts Payable, Accounts Receivable, GL & Supply Chain.

Manager

Honeywell International
09.2007 - 08.2009
  • Manage P2P Function for Honeywell Consumer Product Group
  • Functional support.SAP Implementation and Transition from Legacy system to SAP,
  • Interface between Vendors, Honeywell Corporate & Off-shore partner for A/P and Procurement division to facilitate decision making and support the stakeholders in issue resolutions
  • Highly involved with vendor relationships and part of daily communications with plants and sales departments to further streamline increase the PO usage
  • Responsible for meeting service commitments through data collection, root cause analysis and action planning
  • Ensure generation and delivery of accurate daily, weekly and monthly reports with focus on optimum utilization of resources

Business Process Analyst

Agilent Technologies, Inc
11.2005 - 09.2007
  • Project Costing Process (Oracle 11i, Transition of COE (Center of Excellence) activities from Palo Alto for Project Costing- Remote Migration
  • Reconciliation of Project Costing Sub ledger with the GL
  • Implemented linkages between Internet Procurement, Online procurement system & Project Costing Module
  • Customer facing activities for Project costing related issues
  • Extensive interaction with Business users for project Maintenance, issue resolution & new implementation.

Manager - Finance

Karvy Global Services
10.2004 - 10.2005
  • Lead a team 85 including Asst managers, team leaders & team members
  • Lead the team for BS7799 certification for the company
  • Lead two Green Belt projects in HR payroll and recruitment, program conducted by Omnex
  • Involved in business development & RFP ( request for proposals) for client acquisition.

Finance program specialist

Agilent Technologies
02.2004 - 09.2004
  • Reconciliations of JAPA(Japan & Asia Pacific) region with special focus on China
  • Clearance of $ 28 million gross outstanding in China bank accounts and treasury
  • Reengineered the Reconciliation reporting as per the US GAAP.

Team member

American Express Financial Center
10.1998 - 02.2004
  • Reconciliation & clearance of bank accounts & Suspense accounts
  • Policy Compliance procedures & Control Points for the process - Query analysis

Education

MBA - Business Administration And Management

National Institute of Management, Pune, India
04.2009

Scrum Master - Agile

ScrumAlliance
09.2020

Green Belt - Lean Six Sigma

Invensis Learning, India
04.2019

BA (Hons) - Chinese

Jawaharlal Nehru University(JNU)
1999

Skills

  • Continuous Improvement
  • Purchase to Pay process Management
  • e-Invoicing & Supplier Collaboration Portal
  • RPA
  • Project Management
  • Lean Six Sigma
  • Scrum Master
  • Master Data Management
  • Workflow Management
  • Process Transition

Timeline

Continuous Improvement Solutions Manager - Ingka Business Service Center
10.2021 - Current
Project Lead - Whirlpool EMEA SSC, PTP & BTC
11.2017 - 09.2021
Deputy Manager - Whirlpool Asia ltd
07.2011 - 10.2017
Deputy Manager - Wipro BPO
06.2010 - 07.2011
SSC F&A Transition Consultant - Rvalue Consulting, SSC
08.2009 - 01.2010
Manager - Honeywell International
09.2007 - 08.2009
Business Process Analyst - Agilent Technologies, Inc
11.2005 - 09.2007
Manager - Finance - Karvy Global Services
10.2004 - 10.2005
Finance program specialist - Agilent Technologies
02.2004 - 09.2004
Team member - American Express Financial Center
10.1998 - 02.2004
National Institute of Management - MBA, Business Administration And Management
ScrumAlliance - Scrum Master, Agile
Invensis Learning - Green Belt, Lean Six Sigma
Jawaharlal Nehru University(JNU) - BA (Hons), Chinese

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Sudarshan S Adhyam