Susan Padilla
Warsaw
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
House Manager
Self Employed
01.2019 - Current
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Investigated and resolved customer complaints to establish trust and increase satisfaction.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Restaurant Lead Hostess
Breakfast Republic
08.2016 - 12.2019
- Streamlined restaurant operations with effective communication between front-of-house and kitchen staff.
- Evaluated employee performance regularly, providing constructive feedback and identifying opportunities for growth or additional training.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Restaurant Waiter
Snooze Breakfast Eatery
02.2015 - 01.2018
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Checked guests' identification before serving alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
No Degree -
San Diego City College
San Diego2006
High School Diploma -
San Diego School Of Preforming Arts
San Diego06.2005
Skills
- Menu Planning
- Equipment Purchasing
- Guest Relations
- First Aid Training
- Personnel Problem Management
Languages
English, Spanish
Native language
Spanish
Advanced
C1
English
Proficient
C2
Timeline
House Manager
Self Employed
01.2019 - Current
Restaurant Lead Hostess
Breakfast Republic
08.2016 - 12.2019
Restaurant Waiter
Snooze Breakfast Eatery
02.2015 - 01.2018
No Degree -
San Diego City College
High School Diploma -
San Diego School Of Preforming Arts
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