Sylwia Graban-Bychowska
Senior Catalog Associate
Gdansk,22
Overview
8
8
years of professional experience
2
2
Languages
Work History
Senior Catalog Associate
Amazon Corporate Services Poland Sp. z o.o.
04.2022 - Current
- Creating and editing product content on the Amazon website
- Defined and integrated roles, responsibilities, and processes for business team and data management organization
- Partnered with Business Teams and IT personnel to align project goals with business strategy and define project milestones
- Preparing annual and monthly reports showcasing the organizations achievements, providing transparency and demonstrating impact to stakeholders
- Coordinated with with Retail teams and Vendors to obtain accurate product data for seamless integration into the catalog system
- Identification and repair of technical errors when creating sale offers
- Implementation of a work improvement system
- Spearheaded efforts to expand product offerings, diversifying the company''s revenue streams.
- Played a pivotal role in successful website migrations by ensuring seamless transfer of catalog data between platforms.
Sales Network Development Coordinator
Business Investment Trust Sp. z o.o.
10.2020 - 03.2022
- Developing and implementing business development strategies to drive revenue growth and expand market reach
- Maintaining good relations with financial intermediaries
- Acquisition of new clients
- Monitoring of ongoing payments from clients and
- Creating advertising campaigns with Facebook Ads with Meta Business Suite
- Creating landing pages and other simple forms using WordPress
- Creating mailing campaigns with MailerLite
- Drafting sales documents
- Coordinating and managing the daily work of the office
Senior Customer Service Specialist
Lex Finance Trust Sp. z o.o.
06.2020 - 03.2022
- Telephone contact with customers to present offers and sell products and services
- Building a positive image of the company and its products
- Active sales of the company’s products and services
- Achievement of sales targets
- Expanding and updating the existing customer base
- Drafting of demands for payment and other documents in correspondence with banks
- Drafting of contracts for the sale of claims
- Managed high-volume call center operations, ensuring prompt service and reduced wait times for customers.
- Assisted with the development of departmental policies and procedures aimed at improving efficiency without compromising on customer satisfaction levels.
Accounting And Administrative Clerk
FF Fracht
02.2020 - 05.2020
- Mail registration and handling
- Entering invoices into the system
- Invoicing of orders
- Mail and telephone contact with customers and carriers
- Close cooperation with the accounting department
- Filing and verification of documents
- Controlling the recording of employees’ hours
- Coordinating and managing the daily work of the office
- Segregation and archiving of office documents
- Taking care of the correct circulation of documents and communication between different persons and departments
Accounting Assistant
Ergo Energy Sp. z o. o.
11.2019 - 01.2020
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Posting and monitoring of bank statements
- Checking VAT registers and helping to prepare and send VAT returns
- Excise duty matters
- Enhanced financial accuracy by assisting in the preparation and reconciliation of monthly financial statements.
Accounting Assistant
Bollore Logistics Poland Sp. z o.o.
01.2018 - 10.2019
- Preparation of payments
- Monitoring of settlements
- Effective debt collection
- Posting of purchase (operating) invoices and bank statements
- E-mail and telephone contact with contractors and carriers
- Coordinating information flow between company departments
- Maintenance of the company’s internal accounting software
Education
Bachelor Degree - Business Administration
Wyższa Szkoła Administracji I Biznesu
Gdynia 04.2001 -
High School Diploma -
IX Liceum Ogólnokształcące Im. Marszałka Józefa Piłsudskiego
Gdynia 04.2001 -
Skills
- Proficient in Google Workspace applications
- Proficient in MS Office
- Familiar with WordPress platform
- Experienced with HubSpot platform
- Asana workflow optimization
- Familiar with Facebook ad campaigns
- Skilled in creating visuals with Canva
- Experienced with using AI tools (Claude, ChatGPT, Gemini)
- MailerLite campaign management
- Online retail strategy
- Developing engaging product descriptions
Timeline
Senior Catalog Associate
Amazon Corporate Services Poland Sp. z o.o.
04.2022 - Current
Sales Network Development Coordinator
Business Investment Trust Sp. z o.o.
10.2020 - 03.2022
Senior Customer Service Specialist
Lex Finance Trust Sp. z o.o.
06.2020 - 03.2022
Accounting And Administrative Clerk
FF Fracht
02.2020 - 05.2020
Accounting Assistant
Ergo Energy Sp. z o. o.
11.2019 - 01.2020
Accounting Assistant
Bollore Logistics Poland Sp. z o.o.
01.2018 - 10.2019
Bachelor Degree - Business Administration
Wyższa Szkoła Administracji I Biznesu
04.2001 -
High School Diploma -
IX Liceum Ogólnokształcące Im. Marszałka Józefa Piłsudskiego
04.2001 -
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