Szilard -Janos Demeter
Białystok, Pomorska 61,Podlaskie
Summary
Dynamic Kitchen Leader with strengths in staff training and inventory management. Coordinates kitchen operations to optimise supply levels and minimise waste. Drives team performance through effective mentoring and strategic planning. Customer-focused professional demonstrating strong interpersonal skills in high-pressure environments. Addresses customer inquiries and complaints with empathy, ensuring satisfaction and loyalty. Maintains high standards of service quality to exceed customer expectations.
Overview
15
15
years of professional experience
Work History
CDP
Brad & Dills Limited
Harpenden, Hertfordshire
08.2025 - 04.2026
- Assisted customers with food inquiries and satisfaction.
- Handled complaints with effective communication and problem-solving skills.
- Kept work areas clean and safe to prevent accidents.
- Met service time and quality expectations.
Sous Chef Management
Cote Restaurants Limited
St.Albans, Hertfordshire
10.2018 - 07.2025
- Ordered supplies based on expected demand to keep stock within optimum levels.
- Supported head chef with training and mentoring new kitchen team members.
- Conducted inventory checks and placed orders for kitchen supplies, whilst maintaining budget constraints and minimising waste.
- Created kitchen rotas, planning based on busy restaurant periods, required cover and budgets.
- Negotiated with suppliers to obtain the best quality ingredients at competitive prices, improving profit margins.
- Back of House senior management.
Customer Sales Representative
EXTECH LIMITED
London
01.2023 - 02.2024
- Advised customers on product range, price, delivery, warranties and product use.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Handled customer complaints with empathy and professionalism, restoring consumer confidence.
- Demonstrated strong communication and time management skills to meet and exceeded sales targets.
Covid 19 Mobile Covid Laboratory Supervisor
NHS UK Government Compass Group
St.Albans
01.2021 - 03.2023
- Supervised daily laboratory operations, including staff scheduling and equipment maintenance, to optimise workflow efficiency.
- Coordinated external laboratory audits, demonstrating compliance with industry regulations and standards.
CNC Technician Operator
SC. Turdeana S.A.
TURDA,ROMANIA
01.2011 - 10.2014
- Monitored CNC operations, making adjustments to processes for improved product quality and efficiency.
- Kept CNC machines in excellent, efficient and safe working order by performing regular inspections, performing maintenance where required.
- Operated a wide range of CNC machines with ease, including drilling, milling and grinding machines.
Education
Higher National Diploma - Turism and Management
Turism and Management University
Cluj-Napoca2022
A-Levels - Transportation Technician
Technical Highschool Chimie 3
Turda2010
Skills
- Customer service
- Inventory management
- Supplier negotiation
- Staff training
- Staff leadership
- Team collaboration
- Stock control and ordering
Languages
English
Proficient
C2
Romanian
Proficient
C2
Hungarian
Proficient
C2
Interests
- Healthy Lifestyle
- Non drinker
- Non smoker
Timeline
CDP
Brad & Dills Limited
08.2025 - 04.2026
Customer Sales Representative
EXTECH LIMITED
01.2023 - 02.2024
Covid 19 Mobile Covid Laboratory Supervisor
NHS UK Government Compass Group
01.2021 - 03.2023
Sous Chef Management
Cote Restaurants Limited
10.2018 - 07.2025
CNC Technician Operator
SC. Turdeana S.A.
01.2011 - 10.2014
Higher National Diploma - Turism and Management
Turism and Management University
A-Levels - Transportation Technician
Technical Highschool Chimie 3