Szymon Kołoda
Chrzanów
Summary
Hardworking university student with a passion for business studies since early childhood, seeking full-time employment. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms, customer support intricacies, and office technology programs. Committed to utilizing skills to further the mission of a company. Born in Poland, raised and educated in Ireland all the way through secondary school. Now returned to Poland for further studies.
Overview
3
3
years of professional experience
Work History
Customer Assistant
Liu Jo
07.2023 - 09.2023
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Used in-store system to locate inventory and place special orders for customers.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
Construction Site Staff Member
Pfizer Pharmaceuticals
06.2022 - 08.2022
- Site cleaning
- Preparing materials for use, such as pipes, screws and wood
- Discarding waste
- Prepping job sites or specific surfaces for work
- Assisting with measuring, leveling and spacing
- Installed small compartments within lab interiors.
Shop Assistant
Maxol Ltd.
08.2021 - 09.2021
- Ensured positive customer experience
- Delivered inventory reports to supervisor weekly
- Took 1 extra shifts every week based on store needs
- Handled customer dispute settlements professionally
- Ensured delivery times for events and coordinated travel for deliveries
Warehouse Team Staff
FreeTv.ie
05.2020 - 08.2021
- Packaged approximately 200 orders daily
- Worked to ensure positive and hassle-free customer experiences
- Printed online and assembled online orders for delivery
- Programmed remotes and satellite boxes
- Assembled satellite kits consisting of different components
- Mentored new workers on protocol and safety guidelines
- Loaded and unloaded items from shelves
- Submitted stock data into systems
- Ensured clean and tidy work environment
Education
Bachelor's Degree - International Business
University of Economics
Katowice, Poland07.2024
Microsoft Advanced Excel Certification -
Udemy
Online02.2024
Digital Marketing For SMBs Cerificate -
Semrush Academy
Online10.2021
High School Diploma -
Colaiste Iosagain Secondary School
Portarlington, Co. Laois07.2021
Skills
- Customer Service
- Computer Skills
- Bilingual
- Communication
- Social Media Platforms
- Flexible & Adaptable
- Effective Time Management
- Microsoft Office
- Team Collaboration
- Customer Needs Assessment
- Market Analysis
- Meeting Sales Goals
Languages
Polish, English
Native language
Irish
Advanced
C1
Chinese (Mandarin)
Elementary
A2
Timeline
Customer Assistant
Liu Jo
07.2023 - 09.2023
Construction Site Staff Member
Pfizer Pharmaceuticals
06.2022 - 08.2022
Shop Assistant
Maxol Ltd.
08.2021 - 09.2021
Warehouse Team Staff
FreeTv.ie
05.2020 - 08.2021
Bachelor's Degree - International Business
University of Economics
Microsoft Advanced Excel Certification -
Udemy
Digital Marketing For SMBs Cerificate -
Semrush Academy
High School Diploma -
Colaiste Iosagain Secondary School
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