Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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SZYMON SYCHLA

SZYMON SYCHLA

Wrocław

Summary

Experienced Customer Service Agent with a proven track record of five years in demanding roles, including serving as Cabin Crew and Customer Service Agent in the high-pressure environment of the airline industry. I am deeply passionate about people, effective communication, geography, and traveling, and I find joy in connecting with diverse individuals from around the world. My legal background equips me with strong analytical and problem-solving skills, enabling me to address customer inquiries and issues with precision and clarity.

Overview

5
5
years of professional experience

Work History

Customer Support Specialist

Qatar Airways
05.2022 - Current

L1 Technical Support Specialist

Alorica
08.2020 - 03.2022

Cabin Crew

Xfly airline
10.2018 - 05.2020

Education

No Degree - Legal Apprentice

District Chamber of Legal Advisors in Poznań
Poznań, Poland
12.2020

Postgraduate Degree - Foreign And International Service

Adam Mickiewicz University
Poznań, Poland
05.2017

Master of Laws - Law

University of Szczecin
Szczecin, Poland
09.2015

Skills

  • Strong Communication and Interpersonal Skills
  • Proficiency in using phone and computer systems
  • Positive Attitude
  • Customer Service Experience
  • Flexibility
  • Conflict Resolution Skills
  • Curiosity
  • Adaptability

Hobbies

  • aviation
  • aviation law
  • astronomy
  • geography
  • traveling
  • communication
  • diverse cultures

Timeline

Customer Support Specialist

Qatar Airways
05.2022 - Current

L1 Technical Support Specialist

Alorica
08.2020 - 03.2022

Cabin Crew

Xfly airline
10.2018 - 05.2020

No Degree - Legal Apprentice

District Chamber of Legal Advisors in Poznań

Postgraduate Degree - Foreign And International Service

Adam Mickiewicz University

Master of Laws - Law

University of Szczecin

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SZYMON SYCHLA