Tabassum Khan
Warsaw
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Sales Relations Manager
Expodo
11.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships
MANAGER
RESTAURANT KALYAN DHABA
12.2018 - 10.2022
- Managing staff and train them for work , Make checklist for needing things in restaurant
- Give training to new appointed people
- Customer service , Manage system and cash counter
- Taking care of quality of food and also manage reviews of customers Trying to give best quality and best service.
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Developed and maintained relationships with customers and suppliers through account development
- E.g. Increased sales by 5%.
Administrator
BG CONSULTANCY
03.2017 - 11.2018
- Providing a high quality internal and external client service
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Targeted new customers to grow geographic reach and increase revenue.
- Generated reports detailing findings and recommendations.
- Contributing to process improvement of company
- Supporting appropriate service line clients Inputting data into companies database
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Educational Counselor
INDIRA GHANDHI NSTITUTE, VOCATIONAL TRAINNING
06.2012 - 05.2016
- Managing business operations with employees to deliver high quality education services
- Taking Follow up of work status of marketing persons and, after those contacting customers via phone calls, emails and messages
- Describing and explaining course contents and continuous taking follow-ups.
Education
MASTER’S - INTERNATIONAL BUSINESS MANAGEMENT
10.2022
RISK MANAGEMENT,INTERNATIONAL
- Thesis Statement: The Impact of Customer Relationship Management on Performance of Five and Four stars Hotels in India
BACHELOR’S - BUSINESS ADMINISTRATION
03.2019
Strategic Management, Strategic Marketing, Innovation and creativity,Finance & Math.
- [Best GPA], [2017] from Higher School of Economics Euroregional
Skills
- IGIVT
- 2009 - 2010, INDIA
- Designing, Programming languages
- Eg Oracle, SQL, Database
- SKILLS
- MS OFFICE MS EXCEL V LOOKUP
- ANALYTICAL DECISION MAKING
- LANGUAGES
- ENGLISH
- Professional Working Proficiency
- GUJARATI
- Full Professional Proficiency
- HINDI
- Full Professional Proficiency
- POLISH
- Limited Working Proficiency
Timeline
Sales Relations Manager - Expodo
11.2022 - Current
MANAGER - RESTAURANT KALYAN DHABA
12.2018 - 10.2022
Administrator - BG CONSULTANCY
03.2017 - 11.2018
Educational Counselor - INDIRA GHANDHI NSTITUTE, VOCATIONAL TRAINNING
06.2012 - 05.2016
SPOLECZNA AKADEMIA NAUKA (SAN), BUSINESS ETIQUETTE - MASTER’S, INTERNATIONAL BUSINESS MANAGEMENT
ALCIDE DE GASPERI (ECONOMICS) - BACHELOR’S, BUSINESS ADMINISTRATION
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